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1,464 Reviews of Sarant Cadillac - Service Center
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May 20, 2020
Excellant Requested a quick appointment time as my sun roof would not close. Service was completed very quickly. They didn't make me wait for a long time. Requested a quick appointment time as my sun roof would not close. Service was completed very quickly. They didn't make me wait for a long time. More
by vinniet1
Verified CustomerEmployees Worked With
May 18, 2020
Came in for complimentary oil change. Took about an hour. No coffee or bagels offered unlike paul conti dealership. I guess maybe virus has something to do with it. No coffee or bagels offered unlike paul conti dealership. I guess maybe virus has something to do with it. More
by Donna17
May 16, 2020
Professional attitude and good service. Maurice was very helpful and went above and beyond . Car was sanitized and left in good condition. Wheels were rotated and oil was changed. helpful and went above and beyond . Car was sanitized and left in good condition. Wheels were rotated and oil was changed. More
by RNATHAN1948
Employees Worked With
Maurice Pereira
May 15, 2020
Great fast reasonably priced reliable service would not take my cadillac anywhere else. The hospitality is compared to none. No pressure like typical shops to get you to do service not required. take my cadillac anywhere else. The hospitality is compared to none. No pressure like typical shops to get you to do service not required. More
by smcalman
May 13, 2020
Good but, not great. I have never gotten my car back from the service dept clean. I never asked and it was never done. I decided to ask why it always came back dirty an I have never gotten my car back from the service dept clean. I never asked and it was never done. I decided to ask why it always came back dirty and was told "honestly, I don't know." OK. Fair enough. Honesty is always good. So this time I asked them to please clean it before releasing the car back to me; especially since Covid 19 is such a concern... not detail it but, just wash and vacuum it. The outside was washed and the front driver and passenger area was wiped clean and vacuumed but, the windows weren't washed and the back of the car wasn't vacuumed. It's very disappointing that a luxury car dealership doesn't, as part of their protocol, return a clean car to a customer after service has been performed and only half cleaned when asked to do so. Considering buying a Mercedes next time. I hear they have it together. In deference to the service professionals I have personally dealt with there...they are always pleasant and cordial. More
by LORRIESNYDER
Employees Worked With
Other Employees :
Katie in admin is super nice, Maurice Pereira
May 13, 2020
Pleasureable service experience I bought my vehicle at Sarant. I dealt with Antonio. Dealing with him was no fuss, no muss at all. I have been getting service for many years at Saran I bought my vehicle at Sarant. I dealt with Antonio. Dealing with him was no fuss, no muss at all. I have been getting service for many years at Sarant and dealing with Joe Mistretta since 1995 ish. This is a guy that does everything and more. He is a credit to your organization. More
by SJMALICHEK
May 12, 2020
right away it was a long time since my last visit. due to the stay at home because of covad 19, not much driving done. when service dept. re-opened I scheduled it was a long time since my last visit. due to the stay at home because of covad 19, not much driving done. when service dept. re-opened I scheduled a visit for a normal oil change. was met at door immediately and taken care of right away. waited a short time for service to be done. very satisfied. More
by MSARRACCO
May 09, 2020
Best dealership ever!! Sarant always accomodates me and takes awesome care of my Cadillac I wouldnt go anywhere else. Top notch service, effiicient and very fast. Very happ Sarant always accomodates me and takes awesome care of my Cadillac I wouldnt go anywhere else. Top notch service, effiicient and very fast. Very happy with this dealership. More
by LCAPUTOREALTOR
May 08, 2020
Routine Mainternance At Sarant, nothing is routine about routine maintenance. Service is FAST, executed with perfection and courtesy, and respect for cleanliness during t At Sarant, nothing is routine about routine maintenance. Service is FAST, executed with perfection and courtesy, and respect for cleanliness during the pandemic - impeccable! Best dealership ever! More
by KRESSA
Employees Worked With
not sure who helped me
May 08, 2020
Maintance and service. Great to see that the service department reopened on May 4th. With this virus going on, the staff of Sarant dealership and service area took every pre Great to see that the service department reopened on May 4th. With this virus going on, the staff of Sarant dealership and service area took every precaution for safety of its customers and employees. The service was very good in and out less than one hour. More
by StanleyS
