Back

Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

Sort by
June 12, 2020

Pleasantly Surprised In the light of the coronavirus nightmare: I must admit I was rather nervous leaving my car knowing that people would be sitting inside and touching s More

by hellym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Jun 16, 2020 -

Sarant Cadillac responded

Thank you for the 5-star rating! We appreciate hearing about your recent experience especially during these unprecedented times. We love to hear feedback so we can continue to improve our services in the future. We look forward to working with you again.

June 11, 2020

You have a great staff in the service department they take the time to ask question on any car issue or suggest things if needed. Every visit is under a hour the coffee bar is great give you time to talk More

by MULQUEENAATENERGYSERVICES
Recommend Dealer
Yes
Employees Worked With
Have no names a different person but all are great to deal with.
Jun 15, 2020 -

Sarant Cadillac responded

Thank you for the 4-star rating! We're happy to hear that your wait times are always under an hour and that you enjoy our coffee bar. We look forward to working with you again.

June 10, 2020

Perfect thanks for your professional service and the timely fashion for my loaner car as well as the communication between the service dept and myself More

by REVELGC
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Kolat
Jun 12, 2020 -

Sarant Cadillac responded

We are so glad you enjoyed your loaner vehicle and your time with our service department, as professionalism and efficiency are of paramount importance to us. Thank you for providing incredible ratings for Thomas and Abe, we'll be sure to let them know! We hope you will consider us the next time you need anything vehicle-related. Until then, take care!

June 09, 2020

Reason to buy a Cadillac! They are pleasant friendly and timely. I was in and out in a hour. Booking was made at my convenience. I have been a customer for over 15 years. More

by wrubinstein0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Sarant Cadillac responded

First and for most, thank you so much for your long history of commitment and business with Sarant Cadillac. We are honored to have worked with you for the past 15+ years. We hope to be able to give you the same five-star services for another 15 more. Thank you for your feedback and review of Dominic, Joesph, and Sarant Cadillac. It has been our pleasure and we will strive to continue to provide you with such amazing service in years to come.

June 05, 2020

Always efficient and quick and very nice. Took extra precautions with the Corona virus. Would recommend Sarant and I have!!!Maurice is the best! Thank you all! More

by SALLYMAZDA02
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jun 09, 2020 -

Sarant Cadillac responded

Thank you, Sally, for this feedback and for your understanding of our extra precautions so that we can ensure your safety. We are so glad to hear of our repeated efficiency and fast service we have provided for you. Maurice is one of the best and we wouldn't have recommended anyone else. We'll be sure to share this feedback with Maurice. Again, thank you Sally and we hope to see you again.

June 02, 2020

Replace Headlights as part of a settlement agreement The replacement of our headlights on a 2014 Cadillac SRX was poorly done and supervised. The car came back with hood alignment issues, and plugs for More

by RICHWDONOVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill McCardle
Jun 19, 2020 -

Sarant Cadillac responded

Rich, thank you so much for leaving your feedback. Our service department has addressed all of your concerns since this review was posted. We hope that you will come back in the future and receive the 5-star experience we like to provide our customers. Thank you.

May 26, 2020

The service department was very courteous and respectful. They did a great job on my escalade. The called to let me know when work would be completed. More

by PDBLUE64
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
May 28, 2020 -

Sarant Cadillac responded

Thank you for this great review! We are glad your escalade is back up and running. Come again soon!

May 23, 2020

perfect WILL GO NO WHERE ELSE FOR SERVICE OR SALES GREAT GREAT PLACE JOE MISTRETTA WAS PERFECT ANSWERED ALL MY QUESTIONS HAD MY CAR DONE WHEN PROMISED WILL GO TO NO OTHER STORE FOR SERVICE OR SALES THEY T More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Sarant Cadillac responded

Thank you for the 5-star rating and your loyalty to Sarant Cadillac. We look forward to working with you in the future!

May 21, 2020

Couldn't be more satisfied I was greeted promptly, the service rep was attentive and thorough. The service manager was very nice and wrote me up immediately and the service was More

by Cadi Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Sarant Cadillac responded

Thank you for this amazing 5-star review! We appreciate you for taking the time to share your wonderful experience with Sarant Cadillac and we look forward to working with you again.

May 21, 2020

Service visit As usual, I had an excellent service visit for my car. A few things needed to be ordered and they were promised to me by early next week. More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Sarant Cadillac responded

Thank you for the 5-star rating! We are happy to hear you received excellent service again. We look forward to working with you again.

...
102
...