Sarant Cadillac - Service Center

The dealership is friendly from the minute you walk in. Antonio was wonderful and the finance manager made things so easy. I had to visit arrive sept and they where professional and quick. i absolutely lov Antonio was wonderful and the finance manager made things so easy. I had to visit arrive sept and they where professional and quick. i absolutely love them More

unpleasant Terrible customer service all around. Staff very unpleasant, unhelpful and just overall not helpful. I would not recommend them at all not worth any Terrible customer service all around. Staff very unpleasant, unhelpful and just overall not helpful. I would not recommend them at all not worth anyones time. More

New Car Preparation Great effort. Fast service and timely effort. The work was done on time as promised and to my satisfaction. I felt safe with the dealer following ap Great effort. Fast service and timely effort. The work was done on time as promised and to my satisfaction. I felt safe with the dealer following appropriate health/safety precautions. More

Great service! As usual everyone helped make covered repairs smoothly and efficient! Needed parts were quickly ordered and installed. My hats off to a very pleasant As usual everyone helped make covered repairs smoothly and efficient! Needed parts were quickly ordered and installed. My hats off to a very pleasant experience! More

Replacement piece still not satisfactory I had requested replacement trim pieces on both sides as the ends of them were separating from the body of the car. On the first visit the wrong piec I had requested replacement trim pieces on both sides as the ends of them were separating from the body of the car. On the first visit the wrong pieces were ordered, then on the next visit one piece came in broken and had to be reordered again, then only one of the 2 pieces fit properly with the bad one still looking as it had prior to these visits. More

Service at Sarant was excellent once again. They treat you like family and go out of their way to make you comfortable and happy. Even tho I had bought this car from another dealer the service I received you like family and go out of their way to make you comfortable and happy. Even tho I had bought this car from another dealer the service I received from the original dealer was nowhere near Sarant’s service department. The next Cadillac I purchase will be from Sarant. More

Service Department Sarant service department performed the annual New York State lnspection of my vehicle. Abe was the service advisor,very friendly and curtious. In a h Sarant service department performed the annual New York State lnspection of my vehicle. Abe was the service advisor,very friendly and curtious. In a half hour everything was completed. More

Recent service Excellent service very professional and safe would highly recommend to all everyone is always very helpful and willing to work with you especially du Excellent service very professional and safe would highly recommend to all everyone is always very helpful and willing to work with you especially during these trying times. More

Quick attention on entering area. Great and courteous attention and service throughout and overall. Provided progress updates throughout. Good attention as to social distancing. Highly Great and courteous attention and service throughout and overall. Provided progress updates throughout. Good attention as to social distancing. Highly, highly recommended for future service. More

Always a pleasant visit when I return for service. They brought my "V" up to spec with the latest recalls. Work done as scheduled and the loaner car was a pleasure. Everyone is so friendly and greet yo They brought my "V" up to spec with the latest recalls. Work done as scheduled and the loaner car was a pleasure. Everyone is so friendly and greet you like family. More