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Sarant Cadillac - Service Center

Farmingdale, NY

4.5
1,464 Reviews

1,464 Reviews of Sarant Cadillac - Service Center

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July 08, 2020

Abe is a very attentive Service Consultant Had my CT5 and had an issue which Abe was able to have resolved while I waited for the car. He kept me informed throughout. More

by gregbar11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Jul 10, 2020 -

Sarant Cadillac responded

Thank you so much for the amazing review! We are thrilled to here Abe was able to solve the issue and get you back on the road, safe and sound. Please do not hesitate to let us know if you need anything else!

July 08, 2020

Service Your service department is second to none. We have been coming back year after year since 1986, that should say it all and it does. More

by THEVETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Sarant Cadillac responded

We love hearing from our happy and loyal customers! Thank you so much for the kind review. Please let us know if we can do anything else for you. We look forward to working with you again soon!

July 03, 2020

Great service. Friendly and kept me updated. Would go back again to have vehicle serviced there. Quick and easy. Five stars all the way for sarant More

by squirrelagent14
Recommend Dealer
Yes
Employees Worked With
Abe Kolat
Jul 07, 2020 -

Sarant Cadillac responded

Great to hear! We are thrilled our service was worthy of your five star review and we look forward to having you back again!

July 01, 2020

Service Department The service experience was a wonderful one..The staff member are always kind and courteous even in this pandemic the surroundings where well kept,Sani More

by revderrickfarmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Jul 06, 2020 -

Sarant Cadillac responded

Thank you so much for the wonderful rating! It's great to hear that you were provided with an excellent experience by our service team and we look forward to working with you again in the future!

June 29, 2020

Quick and easy. The Sarant service center was great. They have added a cleaning process and social distance waiting area. Thank you for a quick and easy service. More

by formary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jul 01, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We love to hear that you received quick and easy service. We look forward to working with you in the future.

June 29, 2020

Very professional and caring During this time of great concern during the COVID-19 pandemic, Sarant handles the customers in the most professional and caring manner. Understandin More

by broe9652
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We appreciate hearing our efforts have not gone unnoticed especially during these difficult times. We look forward to working with you again.

June 27, 2020

No coffee or anything provided while waiting. Being it’s COVID I can expect but when I serviced car and they didn’t even wash that was sad. I was given a voucher to wash my car somewhere. My previous car wa More

by NICK@GNACONTRACTING.COM
Recommend Dealer
No
Employees Worked With
Robert Dreyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Sarant Cadillac responded

Nick, thank you for your feedback. Unfortunately due to COVID-19, we are unable to offer certain amenities at this time, and we apologize for any inconvenience this has caused. If you have any more feedback or anything else you would like to share about your experience please reach out to Teresa Gunshinan at 516-293-5000 at your earliest convenience. Thank you.

June 27, 2020

My first experience with service department at Cadillac was a few days ago and it was a pleasant one. I dealt with Maurice. He answered all my questions and was very helpful and informative with happened t More

by Peter
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Jun 30, 2020 -

Sarant Cadillac responded

Peter, thank you for your 5-star rating and for sharing your first experience working with Sarant Cadillac. We are happy to hear Maurice was able to provide excellent service and provide you all the necessary details along the way. We look forward to working with you in the future!

June 27, 2020

Oil change and interior air filter change. Felt safe and secure... observing Covid safety regulations, social distancing, masks and sanitizing equipment available. Also prompt and friendly service. More

by Wallyk
Recommend Dealer
Yes
Employees Worked With
Bill McCardle
Jun 30, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We appreciate hearing our new practices are being noticed. We look forward to providing you prompt and friendly service in the future.

June 26, 2020

LOVE SARANT I am so happy and have no complaints dealing with this dealership! I was very nervous coming from a terrible dealership in the past but they have far More

by KWEINMAN11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Sarant Cadillac responded

Thank you for your 5-star rating! We love to hear that we were able to exceed your expectations. We look forward to working with you in the future.

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