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Sarant Cadillac

Farmingdale, NY

4.7
3,256 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,256 reviews

August 21, 2022

When I first arrived for my appointment for a state inspection and an oil change, I presented the service writer a coupon I received from you (Sarant Cadillac) in the mail to get my oil changed for $7 More

by loughs52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sarant Cadillac responded

Thank you for sharing your experience with us. Your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable.

August 21, 2022

I had a great experience at Sarant Cadillac service yesterday, Everyone was nice and a job well done. Thank you More

by MJF0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sarant Cadillac responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our service team! Please let us know if there is anything else we can do for you.

August 21, 2022

I have been to 2 other dealerships for the same cosmetic issue with no success of obtaining the correct replacement parts on a 2019 CT6. I showed up days early to Sarant's service center due to a computer g More

by m.j.willisneighbor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sarant Cadillac responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

August 21, 2022

Was greeted immediately Acknowledged what the car needed done Nice waiting area Quick service Friendly crew More

by Tamara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing, Tamara! We appreciate the kind words. Please come back and see us for any of your future car needs!

August 20, 2022

It was the cordial welcome I received after scheduling a visit. The immediate attention on schedule, and the thoroughness of advising me as to what was to be worked on in a general check up. As well, ther More

by SCIAMEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sarant Cadillac responded

We appreciate you taking the time to let us know how our service department is doing. They will certainly be happy to hear your kind words! Please come back and see us for any of your future car needs!

August 20, 2022

My sales man John was the best, great customer satisfaction! And I love my car!! More

by ALMONTEKARL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Sarant Cadillac responded

We are so happy to hear that John helped in giving you a good experience with us! Thank you for the kind words and please come back and see us for any of your future car needs.

August 18, 2022

Always professional and friendly. They do what they say and always try to give you the best alternative to a service. Have been coming here for many years and will continue. More

by sollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Sarant Cadillac responded

We're glad to see your service experience with us was worth 5 stars! We truly appreciate your business and your continued loyalty. Please let us know if there is anything else we can help you with.

August 18, 2022

Great to deal with the staff at Sarant. Very knowledgeable about your vehicles. Honest and quick turnaround to get my vehicle back on road where she belongs THANKS AGAIN More

by JLAFFERTY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Sarant Cadillac responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 18, 2022

outstanding, excellent , technically proficient, welcoming and personnel were outstanding from start to finish. It is a pleasure to bring my car to Sarant... More

by Frank1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

Sarant Cadillac responded

It's great to hear that you were provided with an excellent experience by our service team! We appreciate you taking the time to share your positive feedback. If you need anything else, please come back and see us again.

August 17, 2022

Made a service appointment by email and was able to get the date and time that I wanted. Pulled into service area and was taken care of immediately. More

by Gray wolf 2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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