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Sarant Cadillac

Farmingdale, NY

4.7
3,229 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,229 reviews

August 05, 2022

Gerson was great. ...very helpful and patient in answering all my questions and explained everything well More

by Chandra62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Aug 08, 2022 -

Sarant Cadillac responded

Thank you so much for choosing Sarant Cadillac to service your vehicle. We want every customer to feel comfortable and informed at every step of the service process. Feel free to stop back in if there's ever anything else you need from us!

August 05, 2022

The salesman Thomas sabatino is great. He helped me with the new car. Return calls promptly More

by YOSEFDLU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Sarant Cadillac responded

We are delighted to hear that Thomas helped in giving you such a great car buying experience with us! Thank you for your business and we hope to take care of any of your future car needs.

August 04, 2022

Picked up car and the work requested was not done. Communication needs improvement to customer. More

by Ivan Jackson
Recommend Dealer
No
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Sarant Cadillac responded

Ivan, thank you for sharing your feedback with us. We understand that your communications with our service team members were not up to par. We want to make sure that every customer feels that we have put their experience above all else. If you'd like to discuss this further, feel free to reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. Thank you again.

August 04, 2022

Robert Rifkin Is amazing! The staff is top notch! Thank you again for a great experience ! More

by johnmannara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rifkin
Aug 05, 2022 -

Sarant Cadillac responded

We are happy to hear it! Thanks for the kind review. We look forward to your next visit!

August 03, 2022

Grear service! Always very knowledgeable and professional! I would recommend to anyone. I will definitely be back! More

by LMADONIA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Steve Shoum
Aug 04, 2022 -

Sarant Cadillac responded

That's what we like to hear! Thank you for choosing to service your vehicle with us. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future!

August 02, 2022

Great dealership treat you like family wouldn’t go anywhere else very professional thanks Sarant More

by Louie23073
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sarant Cadillac responded

Thank you for choosing Sarant Cadillac as your first choice for all your automotive needs! We look forward to your next visit! Take care!

August 02, 2022

To the point no games. Knowledgeable and pleasant. Great experience . I would definitely recommend this dealer More

by LEN.VULTAGGIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sarant Cadillac responded

Hi, we are so happy to read such a great review about Sarant Cadillac! Thanks again for the recommendation, and have an amazing day!

Sep 02, 2022 -

LEN.VULTAGGIO responded

Thanks

August 02, 2022

I left my car there for brakes. They didn't notify me that I was almost due for an oil change. Scheduled an oil change, I told the rep I was in a hurry. 1 & 1/2 hours later it was c More

by jacobyr18
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2022 -

Sarant Cadillac responded

Jacob, we are sorry to hear about your recent service visit. We try to make all service visits as convenient as possible. Based on the details you’ve described, we would like to discuss your visit further and work together to find an appropriate solution. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156 at your convenience. Thank you for sharing your experience and we hope to hear from you soon.

August 02, 2022

My problem was that my wheel lock key was missing. I determined that the last time it was used as for service at the dealership. I contacted them and had to wait to see them during the week. When I di More

by JSHAG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Sarant Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2022

All the staff encountered was very polite. Service overall was excellent. Everything was explained clearly. More

by LTHELEMAQUE92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Aug 03, 2022 -

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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