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Sarant Cadillac

Farmingdale, NY

4.7
3,229 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,229 reviews

September 01, 2022

Great service attentive, timely and very courteous. Then personnel was impressive. I wouldn't change anything. More

by tfret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Sarant Cadillac responded

Thank you for your feedback! We're very happy that you were satisfied with our service. Please feel free to reach out to us if you need anything else in the future!

September 01, 2022

Everything was amazing Antonio was very professional place the order exactly the way I wanted the truck And the sale man Elias make sure every detail was covered when I picked up the truck. Amazing ex More

by djjaylima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Sarant Cadillac responded

Thank you for taking the time to let us know how we did. We're glad that you had a great experience during your last visit. We look forward to seeing you again in the future!

August 31, 2022

Tried to charge fees ($1000)and premium certification ($2500) on a lease buy back Both fees were not wanted or needed Went to another dealership and was charged a $50 fee in total More

by MOM22GREATBOYS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John F. Nassour, Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Sarant Cadillac responded

Hello, We appreciate you taking the time to leave us your feedback. Making sure our customers feel that our deals are honest and transparent is one of our top priorities, and we are sorry you felt you didn’t experience this. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. We would appreciate the chance to discuss this further in detail and see what we can do to make this better.

August 29, 2022

the service was done on a timely basis and the service advisor was very good with his job More

by malcantaramc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

August 28, 2022

Great job clean car wouldn’t go any other dealer, they treat you like family Thank you More

by anthonysuriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Aug 29, 2022 -

Sarant Cadillac responded

We're happy to be able to help you out! Please let us know if you need anything else!

August 28, 2022

Service Department always provides courteous service, promptly completely same. Car interior is always clean upon delivery. More

by KELLYANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Sarant Cadillac responded

Thank you! We hope to see you again!

August 27, 2022

The took my car with no appointment and had it repaired in under 2 hours. I was thrilled. More

by tbenz2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shoum
Aug 29, 2022 -

Sarant Cadillac responded

We're glad that your visit went well! We hope to see you again!

August 27, 2022

John is a wonderful salesperson! He is an asset to your dealer! He listened to my needs and really gave me exactly what we needed! More

by NEEMANUELO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Sarant Cadillac responded

Thanks for your kind words about John! If there's anything else we can help with, please don't hesitate to give us a call.

Aug 29, 2022 -

NEEMANUELO responded

Thank you!

August 26, 2022

Bought my car from Tommy last year and he made the entire process pleasurable. I then had my first oil change not long ago and they even gad my car detailed. Although I could go anywhere, I recently More

by chrisredbulls
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Sarant Cadillac responded

Thank you for your compliments about Tommy and Tony! Our team works hard to give you the best service you can get. We hope to see you again in the future!

August 24, 2022

as usual, the service was as promised, done right, clean, and priced right. no hesitation when it comes to scheduling service with them. always a pleasure. More

by Camel70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
Aug 25, 2022 -

Sarant Cadillac responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. Until next time take care!

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