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Sarant Cadillac

Farmingdale, NY

4.7
3,265 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,265 reviews

October 11, 2022

Sarant always does an excellent job. I have been servicing all of my GM cars with joe Mistretta since 1999. Joe is a major asset to Sarant !!! More

by reded427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2022 -

Sarant Cadillac responded

Thank you so much for the kind words, we'll be sure to pass your comments on to Joe! We look forward to seeing you again for your future car needs.

October 09, 2022

Brand new car purchased from Sarant with electrical issues. Sarant said they fixed them but issues persist. Staff was rude. More

by Fm30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback and are very sorry to hear that your expectations were not met. We do our best to provide excellent customer service and would love a chance to make it up to you. Please contact our management team at Acenteno@sarantcadillac.com to discuss this more.

October 07, 2022

Very satisfied with sales man Mike M associates the dealership the whole experience the price and the car excellent overall More

by KJESAITIS0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karla Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael M
Oct 10, 2022 -

Sarant Cadillac responded

Thank you so much for your kind words! We're proud of our staff and love to hear shout-outs like this. Please feel free to reach out to us at Sarant Cadillac for your future automotive needs.

October 06, 2022

Defective touch-screen was replaced without a problem and a sunroof issue was corrected quickly and easily. Professional service from the team once more. More

by nicholasebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sarant Cadillac responded

Thank you for your review! We're glad everything was done quickly and to your satisfaction. Please feel free to reach out to us if there's anything else we can do for you.

October 05, 2022

By far the best dealership I have ever dealt with. .. professional, courteous, straightforward and kind.. Dina, my sales associate, is the essence of a true professional... she's knowledgeable, courteo More

by Nickk5572
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sarant Cadillac responded

We appreciate the kind words! This is what we strive for here at Sarant Cadillac! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

October 05, 2022

Dina was professional,knowledgeable and kind. Had a few questions , and she got back to us immediately.We had a wonderful experience with Sarant More

by jackalfieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sarant Cadillac responded

Thank you for your review! We're glad that you had a great experience with Sarant Cadillac. We look forward to seeing you again in the future!

October 05, 2022

Sarant Cadillac is professional, efficient and accommodating. Bill Reale is a pleasure to work with. More

by JA_KIRCHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Sarant Cadillac responded

Thank you for your review! We are thrilled to hear that the team could do a great job and we look forward to having you back at Sarant Cadillac sometime soon!

October 02, 2022

Excellent and timely service provided by Gerson and his team as I have come to expect. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Sarant Cadillac responded

Thank you, Kevin, for all the kind remarks to our team at Sarant Cadillac! We truly appreciate your support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again!

September 30, 2022

Made an appointment for Dentless paint removal. When I got there turned out you have to call an 800 number and go somewhere else. Manager was appropriately apologetic but it was a waste if my t More

by BLEDERMAN
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback. Making sure our customers and their vehicles are taken care of is one of our top priorities. We are sorry you felt you didn’t experience this. Please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. We would appreciate the chance to discuss this further in detail and see what we can do to make this better.

September 30, 2022

All things were great Can’t tell you how great my experience was you will have an eternal customer More

by TOMC5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Sarant Cadillac responded

Thank you so much for this wonderful review! We really appreciate you taking the time to let us know how we did, and how great your experience was. We hope to see you again soon for all of your auto needs!

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