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Sarant Cadillac

Farmingdale, NY

4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

August 17, 2024

James Lee has been extremely helpful with the purchase of my Lyriq. He has answered my many questions, eased my frustrations from visiting two other dealers. Needless to say the purchase was smooth! He ev More

by J_cammarato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Sarant Cadillac responded

Thank you for sharing your positive experience! We're delighted to hear that James provided exceptional service and support with your Lyriq purchase. Enjoy your new EV, and we look forward to serving you again in the future!

August 15, 2024

Everything and everyone I dealt with (Joe) was extremely straight forward and professional. Service was complete and taken care of. More

by KEVINC369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Munro
Aug 16, 2024 -

Sarant Cadillac responded

Kevin - thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Sarant and we hope to see you again soon.

August 14, 2024

Your service team is very boring. Every time I come there it's always the same thing. the greeter (Dave) is efficiently moving the new arrivals along, the service writers have all you More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave greeter
Aug 14, 2024 -

Sarant Cadillac responded

Your kind words mean the world to us! We're so glad you always enjoy your visit (even if it is a bit boring - what can we say?). We appreciate your loyalty and look forward to working with you again!

August 14, 2024

This car dealership charges 40% more for repairs than others. It's a good idea to compare prices to make sure you're getting a fair deal. More

by RINKURICG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Sarant Cadillac is a great dealership. This is the third vehicle we have leased from them and we highly recommend them to anyone who is looking to buy or lease a Cadillac. Obviously Cadil More

by Morrisfam223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave such a kind review of your experience here at Sarant. Customers like you are why we love coming to work every day. We cannot thank you enough for your patronage, and we look forward to continuing our relationship in the future.

August 14, 2024

Great service, Courteous and knowledgeable sales reps. Owner available overseeing the delivery and available for questions More

by NSA8142
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sarant Cadillac responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Sarant. Thank you for trusting us with this process!

August 13, 2024

Dealership is incredibly wonderful. Your requests for responses to surveys are not. I have fully answered two surveys. Yet, you have sent six requests for responses. As long as I am More

by engteech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Munro
Aug 13, 2024 -

Sarant Cadillac responded

Thank you for your kind words about our dealership and for bringing the issue with the survey requests to our attention.

August 13, 2024

Sarant Cadillac did everything I ask about my new xt6. The car was clean when I picked it up More

by georgepod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Sarant Cadillac responded

George, thanks for the great review. We're thrilled to hear our team made your experience easy and enjoyable!

August 12, 2024

Terrible experience. Tony was rude and unhelpful. Overcharged me and was dismissive and uninformative. Do not recommend at all. More

by andrewdfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sarant Cadillac responded

Andrew, thank you for taking the time to share your comments. We appreciate your feedback and would like to speak with you regarding these and any other concerns you may have. Please reach out to Matt Ryan, our Customer Experience Manager at mattryan@sarantcadillac.com or you can leave your contact information privately. We look forward to discussing this matter further with you.

August 03, 2024

Joe and his team are fantastic very helps and attentive . Nothing is every an issue More

by MELIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Sarant Cadillac responded

Thank you for the kind words! We hope the team can work with you again soon!

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