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Sarant Cadillac

Farmingdale, NY

4.7
3,283 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,283 reviews

February 23, 2023

Alexander Bowen is the most professional car salesman I have ever met! All my questions were answered clearly and patiently. He is extremely professional and went above and beyond to make sure the entire More

by Syafeh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sarant Cadillac responded

We are so thrilled to hear Alexander provided you with the best service possible. We hold our team to a high standard and we're glad Alex hit the mark and made your visit great!

February 22, 2023

The entire process was very smooth. Extremely nice people at this dealership. Not pushy at all More

by Beach293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sarant Cadillac responded

We're glad to hear you had an enjoyable and stress-free experience with our team!

February 22, 2023

Fantastic customer engagement- No stone unturned by the Sarant Team especially by Dominic Vivo - We highly recommend him. More

by cmcdhockey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Sarant Cadillac responded

Thank you so much for the great feedback for our hard-working team!

February 21, 2023

He was Very helpful I got great service from him I got what I want fast and quick. He explained every thing very nicely and kindly. More

by NYCPREET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Sarant Cadillac responded

Thank you for the great feedback! We're so happy to hear you had a visit worthy of 5-stars!

February 21, 2023

Tony my advisor is an exceptional advisor. He always has his hand on the pulse. He never keeps you in the dark about your vehicle. Tony is an asset to the Sarant operation. More

by vasiejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Sarant Cadillac responded

We appreciate these kind words for Tony and are thrilled to hear you always have such a great experience working with the Sarant service team!

February 21, 2023

My service experience has been awful. I am never coming back to Sarant. I was told my repair was complete, I drove to Sarant, I paid $1,000.00 and tried to drive away but my escalade was More

by CAPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
Feb 21, 2023 -

Sarant Cadillac responded

Hello, we appreciate you taking the time to leave us your feedback. We are deeply sorry that you have not experienced the best customer experience in our service department. We try to offer our customers the best service we can at any given time. We hope that you will reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. We would appreciate the chance to discuss this further in detail and see what we can do to make this better.

Feb 21, 2023 -

CAPD responded

I have now been told that the problem was my rear brakes, not my front brakes. I paid for a complete front brake job, with new rotors, for no reason. Also I have now been told that I need new rotors in the rear for an additional $440. I should not have to pay for anything additional.

February 21, 2023

What an amazing experience! ! Start to Finish, Dina helped me more than I would have ever expected! She was honest and fair and there was ZERO nonsense. I highly recommend her a More

by Giajeep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Sarant Cadillac responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for the recommendation, and have a great day!

February 19, 2023

Rob in used cars was amazing. He did not make us feel rushed. He took all the time we needed going through their inventory to find the perfect car for us and we did! We absolute More

by suzypp2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Sarant Cadillac responded

Congratulations on your new Cadillac! We're glad to hear that your transaction went smoothly and we hope to see you again!

February 19, 2023

Great experience as always! ! Staff is friendly and helpful and very prompt with service needs. More

by Clara F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2023

From the moment I walked in the door everyone was great Car was ready when promised and repair was completed More

by giantstoragesystems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

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