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Sarant Cadillac

Farmingdale, NY

4.8
3,145 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,145 reviews

September 20, 2024

End to end a great team from Dom in sales to Joe in Service, worth the drive! More

by haroldcwolfson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

JOE MASTRETTA DID A FABULOUS JOB AS ALWAYS AND ALL THE STAFF WERE VERY HELPFUL. More

by GIGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOHN NASSOUR
September 18, 2024

EVERY TIME I CALLED JAMES PICKED UP ANSWERED MY QUESTIONS AND IF HE DID NOT KNOW HE SAID HE WOULD CALL ME BACK WITHIN A HALF HOUR LATER HE CALLED ME BACK AND SATISFIED ALL QUESTIONS. More

by danny75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Joe A. Was a pleasure to deal with. Mike in accounting clearly explained the documents needing signature and the extended warranties available. More

by ermurillo96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

The work was completed in a timely manner and the car was returned ready to go. More

by Sil B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Everyone was so friendly and warm. They took time and did rush me it was a pleasure working with Dina and Alex More

by whitestonedata
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
September 15, 2024

Dina was exceptionally helpful - thank you Professional, responsive: moved quickly, solutions oriented and addressed all our issues :) very patient to get us set up and on the road; proactive and thought ah More

by John V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

Dawn was terrific, professional and very helpful. Everyone at Sarant Cadillac is courteous John in Sales, Matt, Dawn & Joe are a good team. More

by ANGELA.LABIANCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
Sep 16, 2024 -

Sarant Cadillac responded

Hi Angela, It was wonderful to see you again Angela. Thank you for the positive feedback! Best regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

September 12, 2024

Dina and everyone I dealt with at the dealership was professional, helpful, and made the process smooth. More

by Teandal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Joe and Tony were great! Professional and pleasure to work with, the only issue I had is when the car was returned to me, it had an odor, it smelled like bad hygiene More

by haroldcwolfson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Sarant Cadillac responded

Good morning, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

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