Back

Sarant Cadillac

Farmingdale, NY

4.8
3,145 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
Contact Dealership

4339 Hempstead Tpke

Farmingdale, NY

11735

Directions

By Type

Showing 3,145 reviews

October 26, 2024

I find that this dealership is not very accommodating. I have been trying now for three days to schedule a service on a repair that they did on a new car already my right rearview mirror and it is still n More

by VC3HOCKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexander Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

October 25, 2024

Warm greeting, prefessional & timely work completion. Communicated future work needed and costs to complete work. More

by DCTC324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Always a great experience. Service is excellent. Staff is great. First time dealing with Ted. He was very informative and made me feel appreciated. More

by Fazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
October 23, 2024

I have good experience from this store previously getting XT-5 and now XT-4 . Easy process didn’t take to long . More

by VIRA.LUDOVIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

The appointment was for 9:30 am and it in fact went 4 hours before the car service was completed. It’s extremely disappointing given that my car had barely 11 thousand miles and no damages. It was held More

by SGORSKI123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Sarant Cadillac responded

Hello, I just wanted to take a moment to introduce myself. My name is Matthew Ryan, Customer Experience Manager, here at Sarant Cadillac. It has been brought to my attention that you recently had an experience with us that was not up to our standards. I would like for the opportunity to have a brief conversation with you regarding this matter. We value each and every one of our clients, and we strive for nothing less than complete satisfaction, because you are a part of the Sarant Cadillac Family, and you deserve it. What time today or tomorrow would be best for us to connect ? Best Regards, Matthew Ryan Customer Experience Manager Sarant Cadillac

October 19, 2024

Best ever salesman ever met hook me up my first car with easy process and totally understandable. More

by ashwindersingh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Great experience here, Alex and the staff are awesome. Alex's product knowledge helped this transaction go smooth and quick. More

by philip.hodges20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

My experience at Sarant Cadillac was flawless. My sales associate Elias and Manger Alex could not do enough to make me happy. It is seriously a lost art in today’s world. Highly recommend. More

by Ray875
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

We had a great experience buying a car from Sarant. We won’t go anywhere else for a Cadillac. More

by tyler.mannino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

The executive manager there is the best around. He made sure all our needs were taken care of. More

by SKI2XTREME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn
...
6
...