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Sarant Cadillac

Farmingdale, NY

Overview
Employees
Reviews
Vehicles
4.7
3,238 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,238 reviews

February 06, 2024

GERSON WAS EXCELLENT AND MADE THINGS VERY EASY AND UNDERSTANDABLE. I'VE DEALT WITH HIM BEFORE AND HE'S ALWAYS RELIABLE AND PLEASANT. More

by GIGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Sarant Cadillac responded

Thank you so much for taking the time to leave such a positive review about your experience with Gerson! We're thrilled to hear that he made the process easy and understandable for you!

February 05, 2024

Dina was great to work with. She was knowledgeable and patient. Most importantly, it was very pleasant buying experience. It was not a high pressure sale.aAll in all, I give her More

by Jube324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sarant Cadillac responded

We truly appreciate your feedback highlighting Dina's expertise, patience, and ability to create a pressure-free buying experience. We'll be sure to share your kind words with her! Thank you for choosing Sarant Cadillac. We look forward to serving you again in the future!

February 04, 2024

Dina got me the car ordered sooner than expected. I am so happy. Very good service. Will recommend her to my friends More

by Stevequ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sarant Cadillac responded

Wow! We're thrilled to hear about your fantastic experience with Dina! It's always rewarding to know our team members are exceeding expectations and making car buying a positive experience.

February 02, 2024

Very poor services they had no loaner car for after 2 weeks finally got one 3 weeks car in service brand new car 2024 very disappointed didn’t fix something car had to be returned following week car part More

by STARS.MOON1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Sarant Cadillac responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to Audrianna Washington, Customer Experience Manager, Audrianna@SarantCadillac.com or you can leave your contact information privately.

February 02, 2024

Tom was great. He was very patient and honest at every step and had our best interest at heart. Michael in the Finance department had me in and out in no time. More

by michael.harto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave us a review, and for your kind words about Tom and Michael! We're thrilled to hear that you had a positive experience at our dealership. We can't wait for your next visit, take care.

February 01, 2024

Not a good trust worthy dealership I got lied to several times by the service manager More

by rsingh1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Centeno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Sarant Cadillac responded

Thank you for your business, and thank you for taking the time to share your experience. We are very sorry to learn that your experience with our service department was not what you expected. You are important to us, and we want to provide a satisfying experience. We would like to discuss this matter with you further. Please reach out to Audrianna Washington, our Customer Experience Manager, at Audrianna@SarantCadillac.com or you can leave your contact information privately.

February 01, 2024

Dina was our sales rep and she went the extra mile to get me the car that I would be happy with. Dina was so knowledgeable and explained everything on delivery.i will recommend her to all . More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave a review! We are pleased to hear that Dina provided exceptional service and went above and beyond to ensure your satisfaction. We hope to see you again the next time you purchase a vehicle!

January 31, 2024

As usual it was a pleasure to work with Dominic. He goes out of his way to make sure he gets the exact car that I want and to make sure everything is perfect. This is the third time working with Dom More

by Nan8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Sarant Cadillac responded

Thank you for your kind words and for choosing Sarant Cadillac! We appreciate your loyalty, and we're glad to hear that Dominic provided you with excellent service. We look forward to assisting you again in the future!

January 26, 2024

Dibs gave me excellent service the best salesperson I ever had. She went on and above to meet my expectations. Way over. Ty again More

by Louis.pamigiani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Sarant Cadillac responded

Thank you so much for taking the time to leave your review! We greatly appreciate your kind words and we're thrilled to hear that you received quality customer service. We're grateful for your support and hope to assist you again in the future.

January 26, 2024

Joe knew exactly what was wrong with my Escalade when I described the problem. Car was repaired the same day and runs perfectly. Great Service! More

by RICH1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Sarant Cadillac responded

Thank you for your review! We're glad to hear that Joe was able to quickly identify and fix the issue with your Escalade, resulting in great service and a perfectly running vehicle. We appreciate your feedback and thank you for choosing Sarant Cadillac!

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