Sarant Cadillac

The Jim Rapp Esperience Jim Rapp was the friendliest salesperson I have every dealt with when buying a new car. It was a very pleasant experience dealing with Jim. Would reco Jim Rapp was the friendliest salesperson I have every dealt with when buying a new car. It was a very pleasant experience dealing with Jim. Would recommend him highly if looking for a new Cadillac. Frank A More

Unprofessional service person On 9/17/14 I made a visit to Serant Cadillac. I attempted to tell the service member that greeted me the noise problem roof rack was having with this On 9/17/14 I made a visit to Serant Cadillac. I attempted to tell the service member that greeted me the noise problem roof rack was having with this brand new month old Cadillac SRX. He interrupted me to ask if I purchased the car there. I told no, I was there just visiting from out of town for a couple of days and that I lived 5 I\2 hours away. He repeated that I didn't purchase the car here and he wouldn't look at it but, he will give me an appointment to bring the car in. He left and came back and said the best he would do is give me an appointment for October 1st. I declined and he told me how to exit the building. I called another Cadillac Dealership Conti Cadillac in Freeport, about 8 miles away. I explained the above situation and was told to bring car in that day. The service manager Shai Nadav explained that the position o the crossbars was creating the wind sound. He suggested that if I was not going to use them to strap items on it would be best to remove them till needed. I told him I would never be putting items on my roof. He removed the cross bars within 15 mins and placed them in my trunk. Problem solved. More

Great Team My husband started going to Sarant 20 years ago, and once I joined the Cadillac bandwagon, I understood why. The team is excellent. I was three days o My husband started going to Sarant 20 years ago, and once I joined the Cadillac bandwagon, I understood why. The team is excellent. I was three days over my pregnancy due date, running errands when my Escalade unexpectedly stalled. I Once I got it going, I went straight to dealership. Bill B. and his team dropped everything to make sure my car was safe enough to drive. We just purchased our second Escalade from Sarant, and the experience was wonderful. Jim Pratt went above and beyond and handled all those little details that just made the entire process so much easier. We're looking forward to years of enjoying our vehicle and knowing we have a place we can trust. More

Wonderful experience at this dealership. Both the GM and my salesman, Chris LaRocco,took great care of me. I am recommending them to all my friends and family! my salesman, Chris LaRocco,took great care of me. I am recommending them to all my friends and family! More

I just leased a new Cadillac XTS from Sarant. I had originally drove 45 miles from home to Sarant because they seemed much more competitive than any other dealership on Long Island. Upon my arrival, originally drove 45 miles from home to Sarant because they seemed much more competitive than any other dealership on Long Island. Upon my arrival, I found that they lived up to our preliminary talks over the phone and then even exceeded my expectations with the rest of the process. My salesman Chris was very professional, fair, patient, and knowledgeable on every aspect of the car including its' complex technology. They even sent me home with a brand new 4th generation ipad for free! I challenge anyone to try and get a better deal on Long Island than what Sarant is offering. I've done my research, it won't happen. Save your time, call or go to Sarant, and ask for Chris. More

Chris and Antonio were awesome. Sarant Cadillac is the only dealership anyone should be using. The Customer Service is top notch. They make you feel like your part of the family and not just another sal only dealership anyone should be using. The Customer Service is top notch. They make you feel like your part of the family and not just another sale. I would highly recommend this dealership and ask for Chris La Rocco. He will ensure you are treated right and leave with a smile. Thank you Sarant Cadillac. You guys are GREAT. Sincerely Michelle Naso More

This was my first new Cadillac and my second Cadillac from Sarant. Staff was knowledgeable, helpful and accommodating--a low-pressure and no-haggle experience throughout. I highly recommend Sarant for a from Sarant. Staff was knowledgeable, helpful and accommodating--a low-pressure and no-haggle experience throughout. I highly recommend Sarant for anyone looking for an enjoyable experience and a terrific deal on a new Cadillac. More

The whole experience was wonderful. My parents have been Cadillac drivers for years and have been encouraging me to go there. I'm so glad I did! I've driven Lincolns, Mercedes -- and Camaros. Honestly, Cadillac drivers for years and have been encouraging me to go there. I'm so glad I did! I've driven Lincolns, Mercedes -- and Camaros. Honestly, the ATS is a driving car. It handles well, driver friendly. I can't say enough good things about it. Everyone at Sarant was great. Would definitely encourage everyone to give it a chance. More

I have purchased several cars and referred several people to Jim Pflumn the General Manager. His conduct and professionalism leaves you feeling like you're an old friend and his best customer. I recently p to Jim Pflumn the General Manager. His conduct and professionalism leaves you feeling like you're an old friend and his best customer. I recently purchased an Escalade EXT and was floored once again by Jim's responsiveness. Jim introduced me to Vangelis, who delivered the car to me. Vangelis went above and beyond in demonstrating the many features that come with the Escalade. I HIGHLY recommend this dealership to anyone interested in a Cadillac. More

Chris larocco and sales manager JIM were outstanding as they provided good customer service and knowledge about vehicle. I would recommend this dealership to others. they provided good customer service and knowledge about vehicle. I would recommend this dealership to others. More