Sarant Cadillac

Pleasant and painless I had been car searching for a couple of months. The experience was always the same. I would walk into a dealer and tell them exactly what I was looki I had been car searching for a couple of months. The experience was always the same. I would walk into a dealer and tell them exactly what I was looking for and every time the sales person would come back with something completely different. When I walked into Sarant Cadillac I was introduced to Jim Rapp. I told Jim exactly what I was looking for and to my surprise he did just that. He was an extreme pleasure to work with and he made the experience painless. When I picked up the car Jim covered every detail. He continues to follow up to make sure we are getting the service we deserve. Jim is a true professional in his industry and I would highly recommend him to anyone considering a Cadillac. More

Thanks John Nassour Bought a lot of new cars, John Nassour was by far nicest salesman, Not pushy, Very understanding, helpful and a pleasant experience will definitely c Bought a lot of new cars, John Nassour was by far nicest salesman, Not pushy, Very understanding, helpful and a pleasant experience will definitely come back. More

New Lease This was my second time working with Dominic Vivo. My car was coming off of a lease in three months and I received a call from Dominic about their pu This was my second time working with Dominic Vivo. My car was coming off of a lease in three months and I received a call from Dominic about their pull ahead offer. He is a true professional, low key and not one to push you in the wrong direction. My overall experience with Sarant has been excellent from sales through service. I also spoke with Jim Rapp who sold me a car about 40 years ago. He is also a true gentleman. More

purchase a car truly a pleasant experince in buying a car. it was better than dealing with a family menber.,and to top it off saved over 20% on my prior lease truly a pleasant experince in buying a car. it was better than dealing with a family menber.,and to top it off saved over 20% on my prior lease More

You truly are treated like family! I'm not sure if it's because I have been going to Sarant Cadillac since 2004 but they truly make you feel like you're family. No matter what I need, f I'm not sure if it's because I have been going to Sarant Cadillac since 2004 but they truly make you feel like you're family. No matter what I need, from sales to service, everyone is very professional, knowledgeable, and helpful. I leased two vehicles from John Nassour in the last 14 months and I am very happy with the result of the sales. I am so glad John convinced me to go with the CTS4 2.0T. I was very skeptical about getting into a 4 cylinder vehicle but as it turns out, he was on the money and I love the engine. AND.....my wife loves her 2017 XT5! I must admit that I miss Bill Boccio (former senior service guy) tremendously however, knowing and occasionally dealing with Joe Mistretta over the years gives me the comfortability to continue to rely solely on Sarant's Service Department for my service needs! More

Excellent Customer Service at Sarant I was leasing an SRX which was expiring in a 3 months. I brought the car in for an inspection and spoke to Joe - service. I let him know that I did no I was leasing an SRX which was expiring in a 3 months. I brought the car in for an inspection and spoke to Joe - service. I let him know that I did not think I like the new XT5. We talked for a while and he gave me all the new features and pluses about the car. He told me to sit with Antonio because Jim was off. Antonio let me take the XT5 for a test ride. Joe was right. Antonio was able to make the new lease compatible to what I was already paying with my employer discount and promotions at the time. I agreed to the lease and ordered the car. There were some issues with delivery which were out of their control but they went above and beyond to make me whole during the waiting time. When I picked up the car Jim spent time showing me how to work the car and set up different things. He was very helpful. I would highly recommend this dealership. This is my 2nd lease with them and am totally satisfied with all their customer service!! More

Picked up new car Salesman, JIM Rapp, extremely helpful and knowledgeable. Car was ready when promised with all Things ready to go. Insurance and registration all take Salesman, JIM Rapp, extremely helpful and knowledgeable. Car was ready when promised with all Things ready to go. Insurance and registration all taken car of. This is second care purchased from JIM. I'll be back for my third More

Very good experience Jim was great! His knowledge of the car and it's features was spot on and he was not pushy and let us feel at ease! Jim was great! His knowledge of the car and it's features was spot on and he was not pushy and let us feel at ease! More

Outstanding Experience As soon as we entered the showroom we were greeted by a friendly receptionist. We told her that we were looking for a new car and she immediately di As soon as we entered the showroom we were greeted by a friendly receptionist. We told her that we were looking for a new car and she immediately directed us to Howie. Howie took some time to get to know us and what were we interested in. He then took us out to the lot and spent a great deal of time showing us cars that met our requirements...sometimes going back to the same car several times. Once we settled on a car, we went back to the showroom to discuss price. During our discussion we became a little confused as to what car we liked. Without hesitation, Howie took us back out to the lot to take another look. During the process to finalize the deal, Howie mentioned that my employer participated in a discount program. I would never have known this if he didn't tell me. The next day we returned to pick up the car. Howie spent well over an hour going over every feature, making sure that we were comfortable. All in all this was the seat new car experience that we have had. Maria and Sal More

Wonderful and welcoming dealership. Marc took special care to explain all the features of the new car. Marc took time to go over the control s in the car. He ma and welcoming dealership. Marc took special care to explain all the features of the new car. Marc took time to go over the control s in the car. He made sure that we understood the new features. More