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Sarant Cadillac

Farmingdale, NY

4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

January 22, 2018

Always accomodating . Joe and Maurice are extremely professional. Shuttle service is very convenient, as well. Check out is quick and the cashier very pleasant. Thank More

by Mary26
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howie Meadows, Maurice Pereira
Jan 23, 2018 -

Sarant Cadillac responded

It's great to hear that Joe, Maurice, and the rest of the team were able to give you such a great experience, Mary! Whenever you're ready for your next visit, we would be more than happy to help!

January 20, 2018

Fast, courteous service Appointment was easy to schedule. Service mgr was pleasant & courteous. Pleasant waiting room accommodations with television and coffee/tea available. More

by Jothomp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McCardle
Jan 23, 2018 -

Sarant Cadillac responded

We're very glad to hear you had a very pleasant experience with us! Whenever you're ready to come back, we'l be ready to help again!

January 20, 2018

Great Experience Next day appointment was no problem with service department. Service department personnel were courteous and informative. Showed me how to fix a probl More

by Cody381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2018 -

Sarant Cadillac responded

Thank you for the recommendations, Cody! We absolutely love to hear everybody's feedback! It's great to know that our team was able to help you fix your vehicle! We hope next time you need a fix, you choose us again!

January 16, 2018

excellent overall experience! I recently purchased my new Escalade from Sarant. I brought it in for a brake upgrade yesterday. Having purchased many vehicles over the years, and de More

by ianscadillac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The technician that worked on my Escalade did excellent work and was very courteous as well!, Marc Rathaus, Maurice Pereira
Jan 19, 2018 -

Sarant Cadillac responded

Thank you for the kind words about our dealership and staff, Ian! We pride ourselves on knowledgeable, honest, and helpful staff members and we are delighted to hear that our entire team provided a great experience for you. If we can help you further in any way, please let us know. We value your business and look forward to seeing you again!

January 14, 2018

Professional. Easy to work with I've dealt with other dealers and salespeople, this dealership and there employees are a pleasure to work with. No pressure answer all questions and o More

by Robert Scivoletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Sarant Cadillac responded

Robert, we're glad to see your experience with us was worth 5 stars! We pride ourselves on knowledgeable and honest staff members, like Antonio and Dominic and we are delighted to hear that they provided a great experience for you. Please let us know if there is anything else we can do for you. We look forward to seeing you again in the future!

January 12, 2018

great dealership dom vivo and Antonio made the process very easy.They are professional and great people to do business with.Because of them I tell everyone I know abo More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Sarant Cadillac responded

Thank you for telling us how we are doing, Larry! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Dominic, Antonio, and Joseph. Thanks for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!

January 12, 2018

Worth the Trip I travel to Sarant from Staten Island because the service and attention is worth the trip. The process is stress free and John is an absolute gentlema More

by Lou125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can not remember her name although the woman that sits at reception had taken the time to is welcome and comfortable as we waited for our car.
Jan 16, 2018 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing and for your continued loyalty, Lou! We are delighted to hear that our staff always helps in giving you such a great car buying experience. John will appreciate the shout out! We hope you are enjoying your new car, and we look forward to working with you again. Have a great day!

January 12, 2018

exceptional service Always goes out of the way to provide fantastic service. Maurice , Charlie and Teresa address me by my name when i walk in. I will continue to use More

by ma4utopia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Gunshinan, Maurice Pereira
Jan 16, 2018 -

Sarant Cadillac responded

Thanks for the excellent review! It's great to hear that you were provided with a superb experience by our service team! We pride ourselves on knowledgeable and honest staff members, like Maurice, Charlie, and Teresa, and we are delighted to have gained your loyalty as a customer. We value your business and look forward to seeing you on your next visit. Have a wonderful day!

January 11, 2018

The best! Spoke with my salesman John he could not have been any nicer and efficient. Spoke to him on the phone a couple of times went to dealership and signed More

by Nowacaddyguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2018 -

Sarant Cadillac responded

We truly appreciate you taking the time share your experience with us! We pride ourselves on knowledgeable and honest staff members, like John, and we are happy to hear that he was very helpful with your car buying experience. We appreciate your business and look forward to seeing you again! Thanks!

January 11, 2018

GREAT!!!!!! My salesman was excellent Mark Rathaus . This was my 3rd Cadillac from this dealership. Mark took the time to explain how things work in this new car. More

by Jojocan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Rathaus
Jan 16, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review and the kind words about Marc! We truly value your business and we are proud to be your Cadillac dealer for the 3rd time. Thank you for your continued loyalty and we look forward to seeing you again!

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