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Sarant Cadillac

Farmingdale, NY

4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

February 14, 2018

Useless Service writer joe is the most difficult person to get in contact with. He never answers calls. Or returns calls. Always forwards me to voicemail and More

by Janet200
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Sarant Cadillac responded

We are very sorry to hear you have had a difficult experience with our service department here at Sarant. Great service and open communication with each of our valued customers is our priority, and we apologize for any inconvenience or frustration you experienced and hope to have the opportunity to speak with you. If you would, please contact Bill McArdle, our Service Manager, at 516-293-3370. Thank you.

February 11, 2018

best experience ever , pure and simple....great cooperation and consideration. to timetables and needs, both with respect to financing and actual lease terms. Thanks you, More

by sensesq7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Sarant Cadillac responded

Thanks for the great review! Dominic will be thrilled to hear he made your visit easy and pleasant. Please feel free to reach out if there is anything else we can do for you!

February 09, 2018

Thank you Joe Sarro I recently leased a ct6 2018 Caddy from Joe Sarro. Very efficient and great customer service. Joe was extremely knowledgeable and provided excellent c More

by jeff neil dinardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sarro
Feb 12, 2018 -

Sarant Cadillac responded

Thank you so much for this review, Jeff! We really appreciate you taking the time to let us know how great of a job Joe did, we will pass along your kind words. We are so happy you are loving your new CT6. If there is anything else we can do for you, please let us know!

February 09, 2018

Denis Sabatella I have been going to Sarant since 2003. Howie, Joe M, Maurice and the entire staff have always been great. The wait time to service my car has always More

by denis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Feb 12, 2018 -

Sarant Cadillac responded

We really appreciate the kind review! We know that having your car serviced can be a hassle and we do our best to make it as easy as possible. It's good to know that we have been able to provide that for you for many years. We hope to see you again soon!

February 02, 2018

Sarant Cadillac. Very efficient, in and out with no issues, good job of explaining features, all led to a good experience. I would recommend Dominic Vivo, who's been More

by curlyrouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Sarant Cadillac responded

We couldn't be happier to hear about your experience with us! Thank you for your review and recommendation! We can't wait to see you again!

February 02, 2018

I love going to Sarant! Sarant is a always a great experience. Joseph Mistretta in service are friendly and knowledgeable and I am always in and out quickly. My sales guy h More

by Tara Visconti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Sarant Cadillac responded

That's what we like to hear! Thank you so much for your great feedback! It's great to hear about your experience with us and we can't wait to see you back again soon!

January 30, 2018

Oil Change This dealership service treats you with great customer care and respect. They have you in and out for an oil change within an hour or so. I would h More

by Snoedude1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2018 -

Sarant Cadillac responded

Glad to hear that our team took good care of you and your vehicle during your recent visit! Thanks for entrusting us to take good care of your car and we look forward to working with you again in the future!

January 30, 2018

My 4th Cadillac The people at Sarant Cadillac really know how to treat their customers, I just picked up my 2018 XT5 today and it's been nothing but a pleasure to dea More

by Salvatore Manno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro
Feb 01, 2018 -

Sarant Cadillac responded

Glad to hear that our entire team is taking good care of you every time you come to see us, Salvatore! Our team works hard to provide the extra mile customer service and we're happy to hear that it is paying off in the eyes of our customers! Congrats on your gorgeous, new XT5 and we look forward to taking good care of you at each and every visit!

January 23, 2018

Best Car Buying Experience This was our first experience with Cadillac and it will not be our last. We worked with Joe Sarro and he was awesome. Not pushy, very friendly, inform More

by Jess D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sarro
Jan 25, 2018 -

Sarant Cadillac responded

Thanks for taking the time to let us know how we are doing, Jess! We pride ourselves on knowledgeable and honest staff members, like Joe, and we are delighted to hear that he provided a great car buying experience for you. If we can help you further in any way, please let us know! We hope you are enjoying your new Escalade, and we look forward to working with you again.

January 22, 2018

‘The Best” As usual The Sarant Team was professional, courteous and friendly. Joe addresses any issues I may have and the team takes care of it. Always a good More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2018 -

Sarant Cadillac responded

We're very happy to hear that Joe and our team gave you such a good experience, Janet! We would love to be able to help you again next time you visit!

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