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Sarant Cadillac

Farmingdale, NY

4.8
3,146 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,146 reviews

August 09, 2018

Very easy seamless transaction I was replacing my 2009 CTS4 Cadillac after an accident in which a vehicle ran a stop sign and broadsided it, very safe car!! Sal Carruba, pre- owne More

by SEAGLIDE87
Recommend Dealer
Yes
Employees Worked With
Salvatore Carruba, Freddie Rollo
Aug 13, 2018 -

Sarant Cadillac responded

Thank you very much for the review! We're delighted to hear the staff provided you with a relaxing and pressure free experience. Please be sure to let us know if there's anything we can do for you. Enjoy the new SRX!

August 09, 2018

Most pleasant experience purchasing a vehicle Very knowledgeable and great team of salespeople. A warm and friendly atmosphere. Will highly recommend to family and friends. Great experience! Love More

by Caddygirl
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Halpern and General Manager Antonio
Aug 13, 2018 -

Sarant Cadillac responded

Thank you very much for your kind words! We strive to provide a warm and friendly atmosphere for all of our guests and are delighted to hear you received such an atmosphere. Thank you again, your recommendation means a lot. We hope to continue servicing your vehicle needs!

August 09, 2018

Dealer review Best dealer ship hands down if you are looking for a Cadillac look no further best selection best price best service and the very best sales crew it S More

by napolitano1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Aug 13, 2018 -

Sarant Cadillac responded

Thank you very much for the review. Your kind words truly mean a lot to us! Please be sure to let someone at the dealership know if there's anything else we can help you with!

August 09, 2018

Outstanding and accommodating service department I am so happy with this service dept they are always helpful and courteous and get the job done to my satisfaction you couldn’t ask for anything more More

by Frankie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Aug 10, 2018 -

Sarant Cadillac responded

Thank you so much for taking the time to leave a review, Frankie. It's wonderful to hear that Joe and the team were able to make your experiences with us great! Our number one goal is to achieve 100% customer satisfaction. We believe in order to get there, we have to be a family. Welcome to the Sarant Cadillac Family! Looking forward to your next visit!

August 07, 2018

Tire replacment Waited over 3.5 hours to change my tire after service told me it would take only one hr. I also wanted service to look at A/C in which they said I wou More

by GSACCARO26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Sarant Cadillac responded

Thank you for sharing your feedback with us. We understand long wait times can be frustrating, and we are very sorry to hear you have had a difficult experience with our service department here at Sarant. Your complete satisfaction is our priority, and we want to ensure an concerns are addressed and resolved. At your earliest convenience, please give us a call at 516-293-3370 to speak with Bill McArdle, our Service Manager. We look forward helping in any way we can to help turn this around. Thank you.

August 06, 2018

Brought my car in for maintenance. I was greeted by Maurice who took my information and said I could go inside the customer lounge and have a cup of coffee. The job was done in no time More

by ANDYHJN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Aug 07, 2018 -

Sarant Cadillac responded

Thank you for the feedback! Maurice was happy to help. Please let us know if there is anything else we can do for you!

August 04, 2018

overall fantastic experience We are so pleased the way we were treated. Our sales rep. Anthony Soriano was outstanding. Anthony went way above to keep us completely satisfied. The More

by NSIMPSON138
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Sarant Cadillac responded

Thanks so much for choosing us and for your kind recommendation! We're glad you had the chance to work with Anthony on your purchase, we're lucky to have him on our team. Enjoy your new vehicle and come back any time!

August 03, 2018

Great service I came in for my first year inspection. Service suggested rotating tires, wait time was less than an hour, All are very nice employees. Both sales an More

by Audrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Aug 07, 2018 -

Sarant Cadillac responded

Audrey, thank you for the kind feedback! Let us know whenever we can assist you in the future, our team is always here to help!

August 03, 2018

perfect GREAT STAFF AND STORE I LIVE IN MEDFORD THERE IS A FEWCADILLAC DLRS ON MY WAY NOBODY CAN COMPARE TO THE SERVICE YOU RECIEVE WILL NEVER GO ANY PLACE EL More

by TRLUM105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2018 -

Sarant Cadillac responded

Thank you for making the trip to see us! We're grateful for your business and look forward to working with you again!

August 02, 2018

Leased 2018 XT5 My mother just turned 80 and wanted a new Cadillac. John Nassour, Sr. took excellent care of the two of us from the time we walked in the door until More

by SCOTT@SHASCO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Aug 06, 2018 -

Sarant Cadillac responded

Scott, it's great to hear that you were taken care of by John! Thank you for doing business with us and for taking time to leave a review. We look forward to opportunities where we can further assist you in your needs!

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