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Sarant Cadillac

Farmingdale, NY

4.8
3,146 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,146 reviews

August 21, 2018

extremely helpful dealership during entire buying experience The salesman, Mr. Vivo, was very helpful during the purchase and follow up. He was extremely knowledgeable and informative and worked to give me the More

by GLARE4HEAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Sarant Cadillac responded

Thank you for the great review! Dominic appreciates your recommendation and is glad to have served you. We look forward to seeing you again. Have a wonderful day!

August 20, 2018

The best service got me in on time A A A A A A Very friendly service staff. All work was covered under Cadillac Service program and warranty, so price was right!! More

by SJAALC217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Aug 22, 2018 -

Sarant Cadillac responded

We're so glad to hear you had a swift service experience. Please reach out to us if there's anything else you need assistance with, we would be happy to help. Thanks for stopping by!

August 20, 2018

Professional Experience A professional experience! Bill Reale and Sarant Cadillac were knowledgeable and friendly. I would recommend to friends and family who are looking t More

by RJWEPPLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Sarant Cadillac responded

RJ, thank you for giving us positive feedback about Bill, we are glad he helped you out. Your satisfaction is very important to us! Thank you for your business and taking the time to leave a review. Enjoy your new car!

August 16, 2018

problem not solved after having my car for two weeks the only positive was that i had an awesome loaner vehicle, hence the one star. otherwise my problem was not solved and a future date has been schedu More

by MSARRACCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heidi McGough, Maurice Pereira
Aug 27, 2018 -

Sarant Cadillac responded

Thank you for the feedback. We’re glad to know the loaner vehicle was helpful for you. We do understand multiple service visits can be frustrating, and we want to ensure everything is addressed and taken care of with your vehicle. If there is anything further we can do to help, don’t hesitate to reach out. You can give us a call at 516-293-3370 to speak with Bill McArdle, our Service Manager, and we’ll be happy to help however we can. Thank you.

August 16, 2018

Great Service Visit Brought my 2016 SRX in for routine service and 2 warranty issues. Came in at 7:40am and was out by 10:30 am. All work was completed and done correct More

by lisrx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Sarant Cadillac responded

Thank you so much for the review! We appreciate you stopping by and we're glad your SRX is taken care of. If you need anything else, please reach out! We look forward to seeing you again!

August 16, 2018

Excellant Service Department Joe, and Service department is always very friendly, professional, and I never have to go back because something wasn't done right.... I always reco More

by CBELLINO2
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Sarant Cadillac responded

We're very glad to hear that! Thank you for the feedback and we're glad your visit went well. We look forward to your next visit!

August 14, 2018

First Class! My family and I have been buying cars from Sarant Cadillac for years. The experience is always personable and professional. John is an exceptional sal More

by CHARLENE710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Sarant Cadillac responded

Thank you for your continued business! John is always happy to take care of you and your family. We're glad to hear that you appreciate our service department too! Thank you for your kind recommendation. We look forward to seeing you again at your next visit!

August 13, 2018

FELT SPECIAL JOSEPH MISTRELLA, ANTONIO CENTENO AND FREDDY ROLLO WERE ALL VERY HELPFUL AND COURTEOUS. THEY MADE ME FEEL SPECIAL AND ADDRESSED MY NEEDS IN A TIMELY M More

by NANCY.F.PENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Aug 15, 2018 -

Sarant Cadillac responded

Thank you very much, Nancy! We are glad to hear that your visit was so pleasant. We are always happy to help with anything you might need!

August 11, 2018

Dominic and Sarant were excellent to work with Dominic and the team at Sarant were excellent to work with and we couldn’t be happier with our experience. We were recommended to Dominic by family an More

by MDEMAYO20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

Sarant Cadillac responded

Thank you for the review! We're glad to hear that we could meet your lofty expectations, and we'll do our best to surpass even that next time. Enjoy your new Cadillac!

August 10, 2018

Great, comfortable, experience When I walked into the dealership I knew what I had in mind. I was listened to and accommodated to my exact needs. Everything was explained clearly an More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Aug 15, 2018 -

Sarant Cadillac responded

Thanks for the great review, Bella! We always aim to please, and keeping customer needs at the top of our priority list is one way we try to accomplish that. If you need anything else from us, please don't hesitate to ask!

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