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Sarant Cadillac

Farmingdale, NY

Overview
Employees
Reviews
Vehicles
4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

February 18, 2024

Amazing experience purchasing our new family full size suv Dina and Vic were very helpful throughout the whole process we are very happy with our new truck and smooth process More

by Lbarragan.1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Sarant Cadillac responded

We hope you enjoy your new SUV for many years to come! Please don't hesitate to reach out to us if you have any questions or need any further assistance in the future.

February 16, 2024

The service representative, Tony was personable and accommodating. The wait for parts to repair the manufacture recall was months. Left my car while I was away for 10 days and would love to know whe More

by GCC227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave a review about your recent service experience. We appreciate your kind words about Tony, his personal touch is something we strive for at our dealership.

February 16, 2024

Courteous, desire to help please the customer. When I picked up the car they spent as much time as needed to go over everything without rushing. More

by gpgbellagio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Mazen
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Feb 19, 2024 -

Sarant Cadillac responded

We truly believe in prioritizing our customers' needs and building trust through clear communication and thorough explanations. It warms our hearts to know that our efforts resonated with you during your car pickup process.

February 06, 2024

GERSON WAS EXCELLENT AND MADE THINGS VERY EASY AND UNDERSTANDABLE. I'VE DEALT WITH HIM BEFORE AND HE'S ALWAYS RELIABLE AND PLEASANT. More

by GIGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerson Maldonado
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Feb 12, 2024 -

Sarant Cadillac responded

Thank you so much for taking the time to leave such a positive review about your experience with Gerson! We're thrilled to hear that he made the process easy and understandable for you!

February 05, 2024

Dina was great to work with. She was knowledgeable and patient. Most importantly, it was very pleasant buying experience. It was not a high pressure sale.aAll in all, I give her More

by Jube324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sarant Cadillac responded

We truly appreciate your feedback highlighting Dina's expertise, patience, and ability to create a pressure-free buying experience. We'll be sure to share your kind words with her! Thank you for choosing Sarant Cadillac. We look forward to serving you again in the future!

February 04, 2024

Dina got me the car ordered sooner than expected. I am so happy. Very good service. Will recommend her to my friends More

by Stevequ3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sarant Cadillac responded

Wow! We're thrilled to hear about your fantastic experience with Dina! It's always rewarding to know our team members are exceeding expectations and making car buying a positive experience.

February 02, 2024

Very poor services they had no loaner car for after 2 weeks finally got one 3 weeks car in service brand new car 2024 very disappointed didn’t fix something car had to be returned following week car part More

by STARS.MOON1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Sarant Cadillac responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to Audrianna Washington, Customer Experience Manager, Audrianna@SarantCadillac.com or you can leave your contact information privately.

February 02, 2024

Tom was great. He was very patient and honest at every step and had our best interest at heart. Michael in the Finance department had me in and out in no time. More

by michael.harto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave us a review, and for your kind words about Tom and Michael! We're thrilled to hear that you had a positive experience at our dealership. We can't wait for your next visit, take care.

February 01, 2024

Not a good trust worthy dealership I got lied to several times by the service manager More

by rsingh1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio Centeno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Sarant Cadillac responded

Thank you for your business, and thank you for taking the time to share your experience. We are very sorry to learn that your experience with our service department was not what you expected. You are important to us, and we want to provide a satisfying experience. We would like to discuss this matter with you further. Please reach out to Audrianna Washington, our Customer Experience Manager, at Audrianna@SarantCadillac.com or you can leave your contact information privately.

February 01, 2024

Dina was our sales rep and she went the extra mile to get me the car that I would be happy with. Dina was so knowledgeable and explained everything on delivery.i will recommend her to all . More

by Pat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave a review! We are pleased to hear that Dina provided exceptional service and went above and beyond to ensure your satisfaction. We hope to see you again the next time you purchase a vehicle!

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