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Sarant Cadillac

Farmingdale, NY

4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

August 16, 2018

Excellant Service Department Joe, and Service department is always very friendly, professional, and I never have to go back because something wasn't done right.... I always reco More

by CBELLINO2
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Sarant Cadillac responded

We're very glad to hear that! Thank you for the feedback and we're glad your visit went well. We look forward to your next visit!

August 14, 2018

First Class! My family and I have been buying cars from Sarant Cadillac for years. The experience is always personable and professional. John is an exceptional sal More

by CHARLENE710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2018 -

Sarant Cadillac responded

Thank you for your continued business! John is always happy to take care of you and your family. We're glad to hear that you appreciate our service department too! Thank you for your kind recommendation. We look forward to seeing you again at your next visit!

August 13, 2018

FELT SPECIAL JOSEPH MISTRELLA, ANTONIO CENTENO AND FREDDY ROLLO WERE ALL VERY HELPFUL AND COURTEOUS. THEY MADE ME FEEL SPECIAL AND ADDRESSED MY NEEDS IN A TIMELY M More

by NANCY.F.PENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Aug 15, 2018 -

Sarant Cadillac responded

Thank you very much, Nancy! We are glad to hear that your visit was so pleasant. We are always happy to help with anything you might need!

August 11, 2018

Dominic and Sarant were excellent to work with Dominic and the team at Sarant were excellent to work with and we couldn’t be happier with our experience. We were recommended to Dominic by family an More

by MDEMAYO20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

Sarant Cadillac responded

Thank you for the review! We're glad to hear that we could meet your lofty expectations, and we'll do our best to surpass even that next time. Enjoy your new Cadillac!

August 10, 2018

Great, comfortable, experience When I walked into the dealership I knew what I had in mind. I was listened to and accommodated to my exact needs. Everything was explained clearly an More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Aug 15, 2018 -

Sarant Cadillac responded

Thanks for the great review, Bella! We always aim to please, and keeping customer needs at the top of our priority list is one way we try to accomplish that. If you need anything else from us, please don't hesitate to ask!

August 09, 2018

Dealer review Best dealer ship hands down if you are looking for a Cadillac look no further best selection best price best service and the very best sales crew it S More

by napolitano1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Aug 13, 2018 -

Sarant Cadillac responded

Thank you very much for the review. Your kind words truly mean a lot to us! Please be sure to let someone at the dealership know if there's anything else we can help you with!

August 09, 2018

Outstanding and accommodating service department I am so happy with this service dept they are always helpful and courteous and get the job done to my satisfaction you couldn’t ask for anything more More

by Frankie G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Vivo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teresa Gunshinan
Aug 10, 2018 -

Sarant Cadillac responded

Thank you so much for taking the time to leave a review, Frankie. It's wonderful to hear that Joe and the team were able to make your experiences with us great! Our number one goal is to achieve 100% customer satisfaction. We believe in order to get there, we have to be a family. Welcome to the Sarant Cadillac Family! Looking forward to your next visit!

August 09, 2018

Very easy seamless transaction I was replacing my 2009 CTS4 Cadillac after an accident in which a vehicle ran a stop sign and broadsided it, very safe car!! Sal Carruba, pre- owne More

by SEAGLIDE87
Recommend Dealer
Yes
Employees Worked With
Salvatore Carruba, Freddie Rollo
Aug 13, 2018 -

Sarant Cadillac responded

Thank you very much for the review! We're delighted to hear the staff provided you with a relaxing and pressure free experience. Please be sure to let us know if there's anything we can do for you. Enjoy the new SRX!

August 09, 2018

Most pleasant experience purchasing a vehicle Very knowledgeable and great team of salespeople. A warm and friendly atmosphere. Will highly recommend to family and friends. Great experience! Love More

by Caddygirl
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alan Halpern and General Manager Antonio
Aug 13, 2018 -

Sarant Cadillac responded

Thank you very much for your kind words! We strive to provide a warm and friendly atmosphere for all of our guests and are delighted to hear you received such an atmosphere. Thank you again, your recommendation means a lot. We hope to continue servicing your vehicle needs!

August 07, 2018

Tire replacment Waited over 3.5 hours to change my tire after service told me it would take only one hr. I also wanted service to look at A/C in which they said I wou More

by GSACCARO26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Sarant Cadillac responded

Thank you for sharing your feedback with us. We understand long wait times can be frustrating, and we are very sorry to hear you have had a difficult experience with our service department here at Sarant. Your complete satisfaction is our priority, and we want to ensure an concerns are addressed and resolved. At your earliest convenience, please give us a call at 516-293-3370 to speak with Bill McArdle, our Service Manager. We look forward helping in any way we can to help turn this around. Thank you.

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