Sarant Cadillac

Excellent service,fast, problems taken care of in a timely manner.Great attitudes. Comfortable waiting room, friendly and competent people who know you have som service,fast, problems taken care of in a timely manner.Great attitudes. Comfortable waiting room, friendly and competent people who know you have somewhere else to b. More

Great place for your first/next Cadillac. Great dealership experience. The moment you walk in you realize that this isn’t a typical dealer. The space is unique and has a cozy feel. From ther Great dealership experience. The moment you walk in you realize that this isn’t a typical dealer. The space is unique and has a cozy feel. From there you are greeted by a team of low key professionals rather than the high pressure tactics of other dealerships. More

Fantastic service The service department was great. When he called the night before about my issue they quickly squeezed me in for a service appointment the next day. The service department was great. When he called the night before about my issue they quickly squeezed me in for a service appointment the next day. More

Leasing from Sarant Cadillac Everyone was very friendly and helpful from the receptionist to the manager. They helped me choose just the right car for my needs and have followed Everyone was very friendly and helpful from the receptionist to the manager. They helped me choose just the right car for my needs and have followed up with me since I brought the car home. More

HORRIBLE DEALERSHIP Horrible dealership! Bad sales department! Bad Service department! Bad customer service! They would not work with me or my bank, salesman were all ver Horrible dealership! Bad sales department! Bad Service department! Bad customer service! They would not work with me or my bank, salesman were all very rude. Ended up buying the exact same car from another Cadillac dealership for less money and with my bank. Thought I'd give them another chance with their service department, because that should be different right? WRONG! Had a sunroof leak, brought it there for repair, requested a loaner car before hand, then they say they cannot give me one for not requesting one.. Then they "repair the issue" also wrong. Sunroof continued to flood my vehicle, ended up fixing it MYSELF! Then went there for service today again because its close by to my work, they try to upsell me on parts and services that i do not want or need, I go to pickup my loaner car that has to be placed through MY INSURANCE ANYWAY, and they say they can't give me one because I'm 20!! But im old enough to spend $40,000 there right? I brought my car to the other Cadillac dealership in Smithtown instead, and now i have a loaner car, and my car is getting service for what i actually needed. Will NEVER step foot in Sarant again. More

Quick service Popped in with a defective door trim It was handled immediately. I had questions on how to use the cue. John Nassour took the time to help. Popped in with a defective door trim It was handled immediately. I had questions on how to use the cue. John Nassour took the time to help. More

Smooth Went to Sarant told my salesman John what I needed and wanted he said he would find me exactly the one that I wanted. Well he found it gave me a great Went to Sarant told my salesman John what I needed and wanted he said he would find me exactly the one that I wanted. Well he found it gave me a great price and best of all he had me in and out of the dealer very fast John made my purchase very easy I would recommend John and Sarant any day More

A very happy customer , Always a pleasure to deal with my friends i, They made business very easy to do. The price was right the first time. Always greeted with a smile , Always a pleasure to deal with my friends i, They made business very easy to do. The price was right the first time. Always greeted with a smile More

A great experience It is always a pleasure dealing with everyone at this dealership. They provide friendly, prompt, and excellent service. I never wait too long for for It is always a pleasure dealing with everyone at this dealership. They provide friendly, prompt, and excellent service. I never wait too long for for the job to be completed. I highly recommend them. More

You Can't Just Find This Anywhere All the personnel I dealt with on my visit were courteous, and professional. The service manager, Maurice Pereria, was very efficient. Taking a road All the personnel I dealt with on my visit were courteous, and professional. The service manager, Maurice Pereria, was very efficient. Taking a road test with him and also a mechanic helped very much determine the course of repair to take. The problem was solved in 24 hours while I was provided with a loaner vehicle for any inconvenience I might have. This was a very good service appointment. More