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Sarant Cadillac

Farmingdale, NY

4.8
3,148 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,148 reviews

September 28, 2018

Kept Waiting For No Good Reason Car was brought in at 8:00 A.M. work was completed at 9:45, but I was never informed despite my repeated queries as to its status. Finally, after conf More

by LOFA95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira, Bill McCardle
Oct 15, 2018 -

Sarant Cadillac responded

Thank you for your feedback. We pride ourselves on quick, timely service and we apologize about your wait. At your earliest convenience, please reach out to our Executive Manager Antonio Centeno at 516-293-5000 to discuss this in more detail with you. Thank you again, and we hope to hear from you soon.

September 28, 2018

Extremely satisfied with both Sales and Service This is my second leasing experience with Sarant the first went so smoothly. Coupled that with the incredible job the service department did with all More

by DCASAZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2018 -

Sarant Cadillac responded

We're thrilled to hear that. We love knowing that your first experience with Sarant brought you back again for your next lease. Thank you for taking the time to share your feedback with us.

September 27, 2018

Excellent service Service at Sarant is everything it should be. The personnel is courteous and efficient. Service was completed in a reasonable amount of time, and ca More

by JACKSMIMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review. We love to hear what are customers most enjoy about their experience with us. Joseph and Maurice are a wonderful asset to our team at Sarant and we are pleased to hear they made your time with us enjoyable. We look forward to working with you in the future.

September 27, 2018

Service was great When I called Sarant to tell them what’s going on with my XT5 I was told by Joseph Mistretta to bring my car in first thing in the morning they took t More

by Louie23073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the amazing review! We are so glad that Joseph was able to get your car in and out for you in a timely manner so that you could get on with your day. Dealing with car trouble is never fun but we are excited to hear that our team made the experience less stressful. We look forward to working with you in the future!

September 27, 2018

THEY ARE GREAT VERY HELPFUL AND EFFICIENT ALWAYS, SEEM TO GET ME TO THE CORRECT PLACE AND ARE VERY ON TOP OF EVERYTHING I HAVE SEEM TO NEED IN THEIR AREA OF EXPERTI More

by dalese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! We are excited to hear that Joseph helped to make your experience with us such a positive one. If you have any further questions please stop in or call. We look forward to working with you again!

September 27, 2018

extremely satisfied everyone I dealt with were warm and friendly, do right people. But what really made my experience stand out was that the dealers were informative, NOT More

by denisecasal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for taking time out of your day to provide us with this excellent feedback! We really appreciate the 5-star review. At Sarant Cadillac our goal is to always put the customer first and make their experience with us a positive one. We are pleased to hear that both Bill and Freddie were able to help you find the car and financial options that worked well for you. We hope you enjoy your new car. If you have any further questions please call or stop by anytime and we would be happy to help. We look forward to working with you in the future.

September 27, 2018

Great experience! The Sarant team worked closely with us to find the Cadillac model to meet our needs. I would recommend the Sarant team when leasing or buying a Cadill More

by suecaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Sarant Cadillac responded

We are excited to hear that your experience with us was a great one! Thank you for taking the time to leave such a wonderful review. Our goal is to make sure we find the right car for the right person and we're pleased that Dominic was able to help make that successful. We look forward to seeing you next time!

September 27, 2018

Very satisfactory My sales rep Joe Sarro was knowledgeable and courteous. The lease process went very smoothly. I got the car I wanted and the deal I feel is fair. He s More

by MICKEYA60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sarro
Oct 01, 2018 -

Sarant Cadillac responded

Thank you for the great review! We are pleased to hear that Joe made the process pleasant for you. Our goal is to help our customers find the car that is right for them and we love knowing our team made that possible. If you have any questions please call or stop by anytime!

September 26, 2018

Great!!!!! Great service nice people. they meet your needs and are very friendly. Great team. I purchased my CT6 there and have recommended my friends .Sarant is More

by SAM68CAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Sarant Cadillac responded

Thank you so much! We could be happier to hear that you had a great visit with our sales staff! We appreciate your business and hope you enjoy every mile in your new car!

September 26, 2018

My new cadilkac Sarant Cadillac was awesome.Would recommend them to all my friends and family.Looking forward to servicing my car with them.Happy I choose them . More

by ZINANEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Am Halpern
Sep 28, 2018 -

Sarant Cadillac responded

Thanks for your review! I am thrilled to hear that you had such an awesome experience with us. It's an absolute pleasure to work with you, come again soon!

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