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Sarant Cadillac

Farmingdale, NY

4.8
3,149 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,149 reviews

October 12, 2018

Great service Joe is terrific! He's always there for me, is respectful, courteous, and makes sure the job gets done in good time. It has been a pleasure being a lo More

by RONELLE902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Sarant Cadillac responded

Thank you for your continued loyalty to Sarant Cadillac! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joe. We value your business and look forward to seeing you on your next visit!

October 12, 2018

schedule oil change I told Joe that the last time I had oil change that after a day I check oil level and had to add 1 quart of oil to bring it to the full level on dip s More

by STAGTOM
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Sarant Cadillac responded

We’re sorry to hear that you were dissatisfied with your service. Here at Sarant Cadillac, we strive to offer the best possible customer service and we hope that we have the opportunity to make it up to you. Please reach out to our Executive Manager, Antonio Centeno at 516-293-5000 at your earliest convenience. Thank you.

October 11, 2018

Trustworthy and excellent customer servixe My sales representative, John Nassour, was courteous and provide excellent customer service. He is very trustworthy and I would lease another car form More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 15, 2018 -

Sarant Cadillac responded

Thank you for your kind words about John and our finance team, Kevin! We're glad that they could provide you with great visit and make leasing a car as easy as possible! We hope you come back again!

October 10, 2018

Fast and Efficient Brought my car in for an inspection at 7:30 and told me I should get an oil change and have so filters replaced. At 8:30 I was on my way home. Love More

by Retiredli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 15, 2018 -

Sarant Cadillac responded

We love fast service as much as you do! We're glad to hear that you were pleased with your service visit and we hope you think of us for your future car needs! Thank you for reviewing!

October 10, 2018

Great experience Great experience, I would recommend anyone looking to purchase a Cadillac to go Sarant . Dominic was great easy to work with , walk us thru all the More

by Fabio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Sarant Cadillac responded

We are delighted to know that Dominic was so accommodating and helpful during your recent visit with us! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. If you need anything else, please let us know. We hope you are enjoying your new Cadillac, and we look forward to working with you again. Thank you!

October 10, 2018

Waiting for refund Hi got a flat almost 2 months ago service department closes at 2 on Saturdays had to go to Atlantic Cadillac and purchase new tire still waiting for m More

by LB2X42003
Recommend Dealer
No
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Rollo
Oct 15, 2018 -

Sarant Cadillac responded

Thank you for your feedback. We’re sorry to hear that you were dissatisfied with your service experience. At Sarant Cadillac, our top priority is 100% customer satisfaction, and we would like the opportunity to try to resolve your issue. At your earliest convenience please call our Executive Manager, Antonio Centeno at 516-293-5000 so we can discuss it in more detail. Thank you.

October 09, 2018

Once again Sarant Cadillac service delivers Once again Sarant Cadillac service deliver. Dealing with Joe Mistretta is always a pleasure. He assured me my rattling problem would be resolved and More

by Albea124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 10, 2018 -

Sarant Cadillac responded

Thank you for the great review! Joe appreciates the praise and will continue to serve you with amazing customer service. We look forward to serving you again!

October 09, 2018

You get what you pay for Sure Cadillac is high end, but again, the quality and service are commensurate with that level. You get what you pay for, and then some. More

by sensesq7
Recommend Dealer
Yes
Employees Worked With
Teresa Gunshinan, Bill McCardle
Oct 10, 2018 -

Sarant Cadillac responded

Thank you for the 5-star review! Our team is pleased to have maintained that high level of satisfaction during your visit. We look forward to seeing you again!

October 09, 2018

Purchase vehicle Visit was to trade in and purchase vehicle. 2011 CDillac escalade was traded in for 2016 Cadillac Escalade. Entire process, from research to purchase. More

by DANIELFILOSA28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro, Freddie Rollo
Oct 10, 2018 -

Sarant Cadillac responded

Thank you for the perfect review, Daniel! We are glad the process was stress-free. It is one of the things we strive to achieve. We look forward to seeing you again. Enjoy the 2016 Escalade!

October 08, 2018

Great friendly service I love my XTS that i purchased from Sarant. The service department is friendly,knowledgable and easy to deal with. Great comfortable waiting room and More

by ROBNARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Sarant Cadillac responded

Thank you for the recommendation! We appreciate your business and look forward to continuing to provide excellent customer service to you in the future!

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