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Sarant Cadillac

Farmingdale, NY

4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

February 28, 2024

Everyone was great : my experience with sarant service dept was a ten . Very happy thanks More

by CRITELLI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Feb 29, 2024 -

Sarant Cadillac responded

Thanks for the great review! We're so glad you enjoyed your recent visit to Sarant and we hope to see you again soon,

February 28, 2024

Nothing good to say . .Service management don’t return your call..Will never buy a vehicle from this dealer.. More

by paulbalkaran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Feb 29, 2024 -

Sarant Cadillac responded

Thank you for your feedback Paul. We’re disappointed to hear that we did not meet your expectations. We would like to discuss this further and hopefully you will give us another chance. Please reach out to Audrianna Washington, Customer Experience Manager, audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

February 26, 2024

I bought the truck of my dreams and Diana made it happen. I highly recommend Diana and Sarant to friends and family for future purchases More

by Virktransinc09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Sarant Cadillac responded

Thank you so much for your fantastic review and kind words about Diana! We're thrilled you found the truck of your dreams and that Diana's expertise made the buying process smooth and enjoyable. We value your business and look forward to serving you again in the future.

February 25, 2024

Review previously submitted. This is the third time you' have asked for a review and I am not taking the survey again. More

by engteech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Feb 27, 2024 -

Sarant Cadillac responded

Thank you for your review, we hope you have a great day!

February 24, 2024

Bill Reale made my experience with Sarant a pleasure. Been to many dealerships, but none as accommodating as Sarant. Bill is a tremendous asset and representative of your company. More

by MICHAEL.BARROW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Sarant Cadillac responded

Thank you for your review and your kind words about Bill. We're glad that you had a positive experience with us at Sarant Cadillac and hope to see you again soon!

February 24, 2024

I had a positive experience with the dealership. The staff was helpful, and the process was smooth. They provided excellent customer service, and I would recommend them for a hassle-free car-buying More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Sean Munro
Feb 27, 2024 -

Sarant Cadillac responded

We're thrilled to hear that you had a positive experience at our dealership. We strive to provide excellent customer service and a smooth buying process for all our customers, so your feedback is greatly appreciated!

February 23, 2024

Thank you Tony and Joe Always treat me great Enjoy you day and keep up the great service More

by Happy Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Sarant Cadillac responded

Joe, thanks so much for the kind review. We're so glad to hear that you had another great visit!

February 22, 2024

Very responsive and accommodating from sales staff to service staff with a customer first attitude. Shout out to Antonio, Charlie, Joe, Gerson and Dennis the tech who worked on my car. More

by Chandra62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie, Dennis, Gerson Maldonado
Feb 23, 2024 -

Sarant Cadillac responded

Thank you for taking the time to write such a positive review! We're thrilled to hear that our sales and service staff were responsive, accommodating, and put your needs first. We appreciate your business and look forward to serving you again in the future!

February 20, 2024

Elias was incredible at what he does. He was very helpful, knowledgeable, funny, and friendly. The experience in leasing my new CT4 was a breeze with Elias's customer service. I would de More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Sarant Cadillac responded

We'll be sure to pass along your kind words to Elias, he'll be thrilled to know he made such a positive impression. We appreciate you recommending him to others, and we hope you'll continue to choose us for your automotive needs!

February 20, 2024

This place was fantastic! It was a smooth car buying experience we’ve ever had. We bought a 2024 XT4 with a great price tag. Elias was so great to work with. He was very helpf More

by Md Mahady Hossan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2024 -

Sarant Cadillac responded

Thank you so much for your glowing review! We're thrilled to hear your experience at our dealership was smooth and stress-free, especially given how important finding the right car can be. Please don't hesitate to call us if you need anything. Have a great day!

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