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Sarant Cadillac

Farmingdale, NY

4.8
3,149 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,149 reviews

November 03, 2018

Immediate Service Professional, efficient, friendly and accommodating. I called due to an unexpected problem with a tire which prevented renewing my inspection. I was More

by BROWNJ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

Sarant Cadillac responded

Thanks for your review! We couldn't be any happier to hear that we were able to get you taken care of immediately. Let us know if there's anything else you need - we're happy to help!

November 01, 2018

JUST BOUGHT THE XT4 I had visited several Cadillac dealerships so I knew what I wanted , it was a matter of tracking down the specific color ( autumn) with the packages I More

by Sue L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2018

Lighting Pleasant staff. I was provided with a loaner car for convenience and they resolved my issue as well as rotated and changed my oil at no charge. More

by CARLO.CAREDDU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teresa Gunshinan, Maurice Pereira
Nov 05, 2018 -

Sarant Cadillac responded

Carlo, it's great to know you liked our staff! We do our best to treat all customers like family. Thanks for your business and for taking time to leave a review.

October 31, 2018

Great service Work was done perfectly. Completed ahead of schedule and loaner car was provided. They kept me informed of the progress real time. How could I be mo More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McCardle
Nov 01, 2018 -

Sarant Cadillac responded

Thank you for the review, Brian! It makes us happy to hear that you were satisfied with our service. Let us know if there is anything else we can help you with.

October 31, 2018

Service visit Had a defective SD card in my Nav system on my new Cadillac XT4 Sport. The issue was resolved to my satisfaction. It required a loaner which was provi More

by GOLDY014@AOL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Sarant Cadillac responded

Thank you for the review! We are so glad that you had a positive experience with our dealership. Let us know if there is anything else we can do for you and your XT4.

October 30, 2018

great As always was taken care of with professionalism and courtesy. Charlie service director always gets to the bottom of the problem. Not afraid to get h More

by SARROJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Sarro, Maurice Pereira
Nov 01, 2018 -

Sarant Cadillac responded

Charlie's a great asset to the team, and we're glad to hear that he was able to take great care of you! We look forward to seeing you back again next time!

October 30, 2018

couldn't be better my problem was handled with expedience. joe mistretta was great. Also, my problem was solved. Joe understood what it was and I was only there for 1 ho More

by TWILLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Sarant Cadillac responded

We're happy we could help out! Thank you for letting Joe and the team work with you, we all hope we can see you back again!

October 29, 2018

Monster Caddy My interaction with the Sarant team, Antonio Centeno ,Tommy Sabbatino and Mark Rosen are a pleasure to work with! They make getting a new car experien More

by ALEX.FALCONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Rosen
Oct 31, 2018 -

Sarant Cadillac responded

Alex, thank you for being our customer. It's great to hear that you were taken care of! We greatly appreciate your business and feedback to us. Please let us know if there is anything we can do to further assist you. Have a great day and enjoy your new Cadillac!

October 28, 2018

Oil change As always they did a great job. In and out. Nice waiting area. Everyone is really accommodating. This is the most annoying part of the whole survey More

by MUSTO39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2018 -

Sarant Cadillac responded

We appreciate you taking time out of your day to leave a nice review. It sounds like our service department did a great job for you. We look forward to your next visit.

October 27, 2018

Great service Service was fast and professional. Had a very little wait time. Service has been good for the last 10 years Has been a good experience More

by franktee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Oct 30, 2018 -

Sarant Cadillac responded

Thank you for the review! We really appreciate your repeated business and we look forward to your next visit!

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