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Sarant Cadillac

Farmingdale, NY

4.8
3,152 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,152 reviews

March 09, 2019

Maintenance and broken mirror I highly recommend this dealership and service department. Joseph Mistretta is friendly, efficient, and knowledgeable. He took care of my problem in a More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Sarant Cadillac responded

Thank you so much for your feedback and recommendation! We are very excited to hear that you had a great experience with Joe and that he was able to resolve your issue! We look forward to seeing you again soon!

March 09, 2019

One of the Family. My experience this past Friday was, as usual, very positive. I'm always treated well as is my car. My last visit was just for an oil change. However More

by DGJENKINS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Sarant Cadillac responded

Thank you so much for you feedback! We are excited to hear that you are always treated well and have had good experiences with us! We will do our best to figure out why that pesky engine light keeps coming on and will hopefully have that resolved during your next visit! We look forward to seeing you again!

March 09, 2019

Awesome experience Joe Mistretta treated me the way anyone would like to be treated at a car service center. He was awesome.... He is always a gentleman ... More

by RTUCCILLO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Sarant Cadillac responded

Thank you so much! We couldn't be happier to hear that you had a great experience with Joe during your last visit! We appreciate your feedback and look forward to seeing you again soon!

March 08, 2019

awsome I was pleased by joes work ethic. very smooth transition. would lease again from sarant. again a pleasure to work with thank you jim dago More

by ljdago2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Sarro
Mar 12, 2019 -

Sarant Cadillac responded

That's great to hear! Thank you so much for your feedback and business, Jim! We are excited to hear that you had a great experience with Joe and we hope you enjoy your new car!

March 08, 2019

my visit everyone was very friendly and nice and up front and i'm not just saying this . i drove past sarant More

by caddyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Sarant Cadillac responded

Thank you so much for your positive feedback! We are excited to hear that you had such a great experience with our staff! Congratulations on your new car and welcome to the Cadillac family! We hope you are enjoying your new ride and look forward to seeing you again!

March 05, 2019

Engine light warning Faulty engine light warning light & code. I brought auto in for service because of engine code alarm sent to Onstar. Engine alarm light & code back More

by MIKETDNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 07, 2019 -

Sarant Cadillac responded

Thank you so much for your positive rating. We apologize that you are experiencing issues with your engine warning light coming on. If you continue to have issues, please reach out to our service team. We would be happy to help assist you!

March 03, 2019

Excellent service. Easy to get an appointment. Excellent Service, Very short wait time. Pleasant atmosphere. Service advisor was knowledgeable, and responsive to Custome More

by Schwartziej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice Pereira
Mar 05, 2019 -

Sarant Cadillac responded

Thank you for taking the time to review our service center. We are happy to hear you had a good time with our service team and they were able to complete the needed maintenance on your vehicle and get you back on the road again as quickly as possible. Please let us know if there is anything else we can do for you or your vehicle. We look forward to working with you again in the future!

March 02, 2019

Great experience Happy with the salesman, great experience , second leasing with the same salesman very comfortable, no nonsense or games ,very satisfied. Would recomm More

by KA1028RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Sarant Cadillac responded

Congrats on the new car! We are thrilled to hear you had an excellent experience with John! Please do not hesitate to let John, or anyone at the dealership, know if you need anything else. We look forward to working with you again in the future!

March 01, 2019

Did I just walk in to Atlantic Hyundai? Dropped car off to get a rattle fixed. Rattle still exists after new part and received car back with damages that occurred during the repair. Was told More

by XPS400STEVEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurice Pereira
Mar 04, 2019 -

Sarant Cadillac responded

Steven, thank you for taking the time to tell us about your experience. We are very thankful to have you as a customer, and are disappointed to hear you had an unsatisfactory experience. We would like to learn more about this issue, and see if there is anything we can do to make this up to you, and continue servicing you and your Cadillac in the future. Please call our Executive Manager Antonio Centeno at 516-293-5000 at your earliest convenience. We look forward to hearing from you soon.

February 28, 2019

Excellent and professional service I had my Cadillac XT5 in for service and the service provided was done in a professional and timely manner. All employees involved were a pleasure to More

by Joanie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Cameron , Bill McCardle
Mar 01, 2019 -

Sarant Cadillac responded

That's great to hear! Thank you so much for your feedback! we are excited to here that you had such a great experience with us and look forward to seeing you again!

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