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Sarant Cadillac

Farmingdale, NY

4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

March 11, 2024

Should maintaining your car be a hassle? Dealing with Gerson Maldonado, Audrianna and Dave I have confidence that my car is their priority. I arrived earlier on Saturday than my appointme More

by Ken D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Joyia Roper
Mar 12, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave this fantastic review! We're thrilled to hear that your recent service experience at Sarant Cadillac exceeded your expectations. It's wonderful to see that Dave, Gerson Maldonado, and Audrianna all played a role in making your visit smooth and successful. Their dedication to providing exceptional customer service is truly appreciated, and we'll be sure to share your kind words with them!

March 10, 2024

It takes too long for appointments, the first time I went there it took 5 hours and I sat there the entire time in the little waiting room. This time it took over 2 hours just for an oil change, I live a hou More

by SJSMITH4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the names
Mar 13, 2024 -

Sarant Cadillac responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to Audrianna Washington, our Customer Experience Manager, audrianna@sarantcadillac.com or you can leave your contact information privately, she will be happy to speak with you.

March 09, 2024

Always welcoming and friendly. Unfortunately, my car experienced another expensive side wall bubble. So, another costly tire replacement. No fault of the dealership, but still anno More

by STEVEJDEMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Sarant Cadillac responded

Thank you for your feedback. We appreciate your business and hope to see you again!

March 09, 2024

Always a welcoming and friendly experience, service dept, waiting area and the atmosphere of the dealership is very cool More

by joef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Carruba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 12, 2024 -

Sarant Cadillac responded

We're so happy to hear you enjoyed your visit to our service department! Please let us know if there's anything we can do to improve your next visit.

March 09, 2024

Often is not a good experience when visiting car dealers but going to Sarant is actually a pleasant one. Professional and courteous employees. Very happy. More

by Sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 12, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave us a review! We understand that car shopping can sometimes be stressful, so we truly appreciate you acknowledging the positive experience you had with us at Sarant Cadillac.

March 09, 2024

I recently had my car serviced at Sarant Cadillac, and I am delighted to share my positive experience. The staff exhibited a high level of professionalism, ensuring that my vehicle received top-notch care. More

by Les1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 12, 2024 -

Sarant Cadillac responded

Thank you so much for taking the time to leave such a fantastic review! We are thrilled to hear that you had a positive experience at Sarant Cadillac and that our staff met your expectations. We take a great deal of pride in providing exceptional customer service and top-notch automotive care. Your kind words about our professionalism, expertise, and communication reinforce our commitment to excellence.

March 08, 2024

Matt was a very nice salesman, who spent an abundance of time helping my wife program her new car. More

by SLIZZA25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Sarant Cadillac responded

We're thrilled to hear Matt went the extra mile to ensure your wife felt comfortable with her new car! At Sarant Cadillac, customer satisfaction is our priority, and it sounds like Matt did a fantastic job exceeding expectations. Thanks for mentioning his dedication!

March 08, 2024

Very nice and professional service. I trust this Cadillac dealership and would like to recommend it to anyone who drives Cadillac. More

by SHSU46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Sarant Cadillac responded

We're so glad you had a positive experience at our dealership! Thank you for your recommendation, we look forward to serving you again in the future.

March 07, 2024

Great experience very helpful. At tentative to my needs. There was coffee and snack available More

by aluck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado
Mar 08, 2024 -

Sarant Cadillac responded

Our goal is to provide all of our customers with a positive and comfortable car-buying experience, and your feedback lets us know that we're on the right track. If there's anything we can do, please don't hesitate to let us know.

March 06, 2024

Chris and his team including Prithvi who delivered the car with Chris were outstanding. They were professional, accommodating and knowledgable. They helped me set up the on-star and walked me through so More

by aarkontaky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Henderson
Mar 08, 2024 -

Sarant Cadillac responded

Thank you so much for your kind words about your recent experience at Sarant Cadillac! We're thrilled to hear that you found our team, professional, accommodating, and knowledgeable. We appreciate your review and hope to see you again soon.

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