Sarant Cadillac

I had towed my Cadillac lyric Because my screen was showing an error message saying service stabilitrak, Which I went online and checked the forum and most of the GM cars have the service sign come on showing an error message saying service stabilitrak, Which I went online and checked the forum and most of the GM cars have the service sign come on most of the time but in this case, I have dual brakes in my car and the service center They told me that the sign was coming because of my dual brakes so I assume all the other GM vehicles have the sign coming on also had dual brakes, It doesn’t make sense to me. I believe this was just an electronic issue which I need to get checked again actually dettached my brakes, which was just attached with the cable. There was no rod and the cable does not use any pressure cause I never use that brakes. They said they scanned and they found code C0021 which I see in the forum a lot of people have that in the GM vehicles so it just needs a reset which they did, but they told me that it was due to the dual brakes, which is untrue I shall get it checked by another mechanic and see if that is the case, And if it is true Then I would change my rating to five stars otherwise I don’t think they even deserve one star because there is a trust factor between a client and service center which I don’t think is there anymore, I’m sorry to say, but I’m very disappointed. More

Friendly professional I did not feel pressured great experience with Eli five stars highly recommended very happy wit my service experience with Eli five stars highly recommended very happy wit my service More

My Sales rep Bill was patient and knowledgeable, I wound up going electric and that was not my original plan! I found the car I wanted and the experience was flawless. up going electric and that was not my original plan! I found the car I wanted and the experience was flawless. More

Dominik is a pleasure to work with! He made the car buying process very easy! Highly recommend. He made the car buying process very easy! Highly recommend. More

We had an excellent experience all around with Elias and Vic. The process was simple and thorough. Elias was very knowledgeable Vic. The process was simple and thorough. Elias was very knowledgeable More

Finally a dealership that Truly wants to see the customer happy- we had an Escalade on order and when we stumbled upon Sarant online, we saw they also had the same one coming in… we contacted Alex and he wa happy- we had an Escalade on order and when we stumbled upon Sarant online, we saw they also had the same one coming in… we contacted Alex and he was aggressive with getting us a better deal - pulled it off and here we are driving off the dealer lot - couldn’t be happier- the whole staff treated us super nice that day - would recommend them going forward, we’ll be dealing with them again- More

Always a great place to get your hard earned luxury vehicle taken care of. plus they treat the vehicle like its their own. vehicle taken care of. plus they treat the vehicle like its their own. More

Very poor communication from Service Department as they don't return phone calls in a timely manner, (if at all) Lots of excuses don't return phone calls in a timely manner, (if at all) Lots of excuses More

Alexander was better than better. A great salesperson and more importantly a great young man. Wishing him all the best! A great salesperson and more importantly a great young man. Wishing him all the best! More

I am 65 years old and have been to many dealerships. From the first phone call to the moment I drove the car off the lot. From top management to sales the professionalism show was topnotch and unequale From the first phone call to the moment I drove the car off the lot. From top management to sales the professionalism show was topnotch and unequaled in comparison to the many dealers I have been to. The whole experience was a smooth transition from a lease return to another new lease. My salesman Elias went above board in trying to accommodate the changes I requested. Great Job More