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Sarant Cadillac

Farmingdale, NY

4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

April 25, 2024

Quick turnaround and was kept informed of the status and findings of repairs throughout the process. More

by Gp7588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew in Service
Apr 26, 2024 -

Sarant Cadillac responded

We're glad to hear it! We prioritize both efficiency and communication to get you back on the road quickly. Thank you for choosing us!

April 25, 2024

The service professionals at the dealership exemplify the professional and personal qualities. I expect that a dealership. More

by jdannolfo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Sarant Cadillac responded

Thank you for the kind words! Our team takes pride in exceeding expectations.

April 24, 2024

Dina was amazing in every way! She made the entire process extremely easy and seamless. Would 100% recommend her. The dealership itself was good but could use some cosmetic upd More

by radossich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Sarant Cadillac responded

Thanks for the kind words about Dina! We're thrilled she made your car-buying experience a breeze. We appreciate your feedback and hope to see you again soon!

April 24, 2024

Everything was fine with just one exception, the car was not to have a front plate on it. But when I picked up the car, they put the bracket on the front. But Sarant Cadillac is going to repair the front bu More

by ONSITE0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Sarant Cadillac responded

Thanks for the kind words! We're glad to hear you're happy overall and appreciate your understanding. We take pride in making things right, and look forward to getting your bumper looking like new!

April 23, 2024

John, our sales rep, was reliable, dependable, up-front individual. He was able to locate the vehicle my wife wanted specifically. Thank you for your help and assistance. More

by jfsrescue2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sarant Cadillac responded

We're so glad to hear that John provided such excellent service and found the perfect vehicle for your wife. Thank you for your kind words and for choosing our dealership!

April 23, 2024

A pleasure to work with. Very accommodating.Our salesperson Dina Campanaro was excellent.I would definitely recommend this dealery More

by Christine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sarant Cadillac responded

We're happy to hear you had a great experience with us and that Dina provided excellent service. Thank you for recommending our dealership!

April 23, 2024

Service Dept first class Easy and fast appointment Joe and Matt courteous and responsive. G More

by KINGOFODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sarant Cadillac responded

Thank you for sharing your positive experience with Joe, Matt, and our service department. We're glad to know your appointment was efficient. We hope to see you again!

April 21, 2024

They did a good service. But long wait for oil and front brakes. Over 2.5 hours wait arrived on time for appointment. More

by JOEGARCES4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Sarant Cadillac responded

Thank you for your review! We appreciate the feedback on the wait time, and we're committed to improving. We look forward to your next visit.

April 19, 2024

I love the dealership as I have always had great experiences. Everyone is polite and professional and the coffee is great/ especially at 7:30am. Appt could have been faster for oil and tire rotatio More

by tmcannonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
ODYSSEY AROCHO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Sarant Cadillac responded

Thank you for your kind words and feedback! We're happy to hear about your positive experiences with us and appreciate your patience with the service time.

April 18, 2024

Very friendly and easy to deal with. The whole experience smooth and seamless. However, the dealership seems very busy and sometimes the wait times are long even if appointments are fixe More

by khandelwal.vikas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Sarant Cadillac responded

Thank you for acknowledging our friendly service and smooth experience. We appreciate your feedback and look forward to serving you again in the future.

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