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Sarant Cadillac

Farmingdale, NY

4.8
3,146 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,146 reviews

August 14, 2024

This car dealership charges 40% more for repairs than others. It's a good idea to compare prices to make sure you're getting a fair deal. More

by RINKURICG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Dealership is incredibly wonderful. Your requests for responses to surveys are not. I have fully answered two surveys. Yet, you have sent six requests for responses. As long as I am More

by engteech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Munro
Aug 13, 2024 -

Sarant Cadillac responded

Thank you for your kind words about our dealership and for bringing the issue with the survey requests to our attention.

August 13, 2024

Sarant Cadillac did everything I ask about my new xt6. The car was clean when I picked it up More

by georgepod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Sarant Cadillac responded

George, thanks for the great review. We're thrilled to hear our team made your experience easy and enjoyable!

August 12, 2024

Terrible experience. Tony was rude and unhelpful. Overcharged me and was dismissive and uninformative. Do not recommend at all. More

by andrewdfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mistretta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Sarant Cadillac responded

Andrew, thank you for taking the time to share your comments. We appreciate your feedback and would like to speak with you regarding these and any other concerns you may have. Please reach out to Matt Ryan, our Customer Experience Manager at mattryan@sarantcadillac.com or you can leave your contact information privately. We look forward to discussing this matter further with you.

August 03, 2024

Joe and his team are fantastic very helps and attentive . Nothing is every an issue More

by MELIOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Sarant Cadillac responded

Thank you for the kind words! We hope the team can work with you again soon!

August 03, 2024

Dina was great it was lovely love my new XT4 I am very happy with process More

by Terrain1gmc
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Sarant Cadillac responded

Thank you for leaving us this great review! We wish you many miles of safe and happy driving in your new XT4 and hope to work with you again soon!

August 03, 2024

This was my first time at this dealership and it was a wonderful experience. We were greeted by a sweet young lady at the front desk who took our name and proceeded to reach out to a salesperson. Our sale More

by Dagemma58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Sarant Cadillac responded

This is what we love to hear! Our team takes pride in providing a positive experience for every customer and we are glad to hear you received that. Enjoy your new car, and let us know if there is anything else you need!

August 01, 2024

Dina was amazing! ! The transaction was very easy. I would highly recommend her. This is the second time using Dina and Sarant and I look forward to working with her ag More

by robertdklein85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Sarant Cadillac responded

We are so happy to hear that you had a great experience with Dina and the team! We truly appreciate your business and continued loyalty, and hope to see you soon!

August 01, 2024

I chose Sarrant Cadillac 3 years because of its long standing reputation. In the past 3 years I have received nothing but exceptional service from everyone I have come in contact with. A few months ago More

by COOKIE2102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Sarant Cadillac responded

Wow, thank you for the amazing words! Dina will appreciate the shout-out. We are delighted to hear everything went smoothly, and we hope the team can work with you again soon!

August 01, 2024

Tom and Alex were great. Finance gentleman was unprofessional In spite of him it was a great experience and would go back…….and I love the car More

by STROMBERGOFFICE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Sarant Cadillac responded

Thank you for leaving us this great review! Please let us know how we can continue to help with your car and service needs!

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