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Sarant Cadillac

Farmingdale, NY

4.8
3,121 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,121 reviews

July 20, 2024

Professional good experience. Made the leasing process easy and the explanation of the car’s workings easy More

by Mthaus24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sarant Cadillac responded

Thank you for taking the time to leave a review! We're thrilled to hear that you had a positive experience leasing a car from us. Our team strives to make the leasing process as smooth and easy as possible, and we're happy to hear we achieved that for you.

July 19, 2024

Saturday afternoon I went to buy a Cadillac ct5, when I went in I was greeted by Edwin and he was such a nice guy with great positivity. Then I was assisted by Joseph who was phenomenal! He assisted me thr More

by Umar Kareem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Armenti, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sarant Cadillac responded

Wow, thank you so much for taking the time to write such a fantastic review! We're thrilled to hear that our team went above and beyond to make your car-buying experience a positive one. It means a lot to us that your family has chosen us for your car purchases, and we're so happy you're happy with your new CT5!

July 19, 2024

The dealership is outstanding because the people are outstanding. From Tom Sabbatino in sales, Tony DiGuiseppe and Joe Mistretta in service, John, and others, you always feel like you are in good hands More

by bums1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Sabbatino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sarant Cadillac responded

That's fantastic to hear! We truly appreciate you taking the time to recognize our team.

July 17, 2024

I was told when I dropped off my car to replace a faulty valve that I would be “in and out.” This was at .7:30, which I had an appointment for. Upon arriving I was the 7th car in line. Final at 1:00 pm I ca More

by tt3450kk
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
July 17, 2024

Excellent service! !! Everything was great. Sales manager, John, has taken good care of me. Thanks. More

by YOUNG KONG
Recommend Dealer
Yes
Employees Worked With
John F. Nassour, Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Sarant Cadillac responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience, and that John took good care of you. We appreciate your business!

July 16, 2024

I left numerous messages for a manager to call me. No one returned my call. We paid $150 for an oil change. FOR AN OIL CHANGE!! My husband was there and he forgot to mention the coupon or our Cadi rew More

by SHARONEE21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Aug 01, 2024 -

Sarant Cadillac responded

Thank you for taking the time to share your comments with us. We take customer feedback very seriously in order to help better our services for our customers. We would like to speak with you in order to get additional information to hopefully resolve any possible miscommunications. Please reach out to Odyssey, our Customer Service Manager odyssey@sarantcadillac.com or you can leave your contact information privately, she looks forward to speaking with you.

July 16, 2024

everyone at Sarant is willing to help out in any way they can, wonderful dealership More

by Linda Kreussling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias Torres
Jul 17, 2024 -

Sarant Cadillac responded

Thank you for the kind words, Linda! We hope the team can work with you again soon! Take care!

July 11, 2024

Friendly and professional car was done 30 minutes sooner than expected no problem getting an appointment More

by oldlifeisnew1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Sarant Cadillac responded

That's fantastic feedback! We're glad to hear that you found our staff to be friendly and professional, and that your car was finished ahead of schedule. We appreciate you mentioning the ease of scheduling an appointment too - that's something we strive to make convenient for all our customers. We hope you'll be back to see us again soon!

July 11, 2024

The salesman Alex was great. Took me out on a test drive and explained all the features on the car. He was friendly and very much a gentlemen. Would recommend he to any customer More

by BUBBS6960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darlene Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Sarant Cadillac responded

Thank you so much for taking the time to leave a review and for your kind words about Alex! We take pride in having a knowledgeable and friendly sales team, and we're thrilled to hear that Alex provided you with a positive car-buying experience.

July 07, 2024

James Lee was very helpful and he answered all my questions and concerns. James is absolutely a great and caring person . More

by Jlizza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Sarant Cadillac responded

Thank you for car shopping with us! We're so glad to hear that you received 5-star customer care during the process here, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!

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