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Sarant Cadillac

Farmingdale, NY

4.7
3,229 Reviews
50 Years in Business A+ Rating on BBB Unlimited Parking Sales and Service all at one location All Cadillac loaner fleet 4.9 out of 5 Stars - DealerRater & Cars.com Entire inventory on site Over 450 new/pre-owned vehicles avialable #1 volume Cadillac Dealer in the NorthEast Conveniently located and easily accessible from all parkways and expressways WiFi / Fresh beverages
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4339 Hempstead Tpke

Farmingdale, NY

11735

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Showing 3,230 reviews

July 15, 2022

I dealing with Robert, all I can say is HE WAS OUTSTANDING !!!! I will buy my next car from him. More

by JUSTLL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Robert is an asset to our team and will be happy to hear of your positive experience! Thank you for stopping in and we look forward to seeing you again in the future!

Jul 19, 2022 -

JUSTLL responded

I would never buy a car anywhere else Robert is incredible From start to finish I felt like I was dealing with a family member

July 15, 2022

91 degrees and my air conditioning was not working. I came in without an appointment and was still taken in right away. I was back on my way all cool in under an hour. That’s how service should be! More

by CHAMPIONBAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Sarant Cadillac responded

Glad we could help! Thanks for taking the time to leave this review. We hope to see you again!

July 13, 2022

Worked with Robert who made our purchase very easy. He took the time to get us all up and running in our new vehicle and explain what all the buttons were! More

by lmb214
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Dreyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Sarant Cadillac responded

Thank you for your recommendation and positive feedback about your recent experience with Robert and the sales team. Providing a wonderful car buying experience is a top priority for us, and we’re glad you were pleased with the service you received. We hope you are enjoying your new car, and we look forward to working with you again!

July 13, 2022

Great experience all around. Was in and out super quick with a great price. Thank you Dina! More

by spahn76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Sarant Cadillac responded

Thank you for the excellent review and recommendation! We greatly appreciate your business and very kind words. Dina is a great asset to our team and will be very happy to hear your compliments. Please come back and see us for any of your future car needs!

July 13, 2022

I was very pleased that the service was scheduled quickly and the work was performed with in the time frame that I was told. I enjoyed the amenities while I waited for mu vehicle. More

by YKAMINETZKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerson Maldonado, Steve Shoum
Jul 14, 2022 -

Sarant Cadillac responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

July 12, 2022

Just wanted write about the awesome buying experience I had for my CT5 V Blackwing with Sarant. Antonio Centeno was a pleasure to work with and kept me updated on the order process throughout. Also, pickin More

by Chandra62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Centeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Reale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Sarant Cadillac responded

Thank you for taking the time to share about your great buying experience with our sales team, Chandra! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad Antonio could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

July 09, 2022

Everything was done to my expectation, and I am completely satisfied. 'Tony' was the service advisor; he was indeed very nice and friendly. In the past I also had Mr. Mistretta as the service agent More

by Namaste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DiGuiseppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Sarant Cadillac responded

We are so happy to hear that your experience with us went so well! We strive to give our customers the best service every time they visit and your feedback helps us to do just this. We appreciate your continued loyalty and look forward to taking care of your future car needs!

July 08, 2022

This was the second time that I have leased an XT5 from Sarant Cadillac. My experience this past week was both timely and professional. Kudos to Dominic Vivo for helping me complete this transaction. More

by COT2BGD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Vivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Sarant Cadillac responded

That's what we like to hear! Thank you for continuing to choose Sarant Cadillac to purchase your new XT5. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future!

July 07, 2022

Terrible misleading , service ordered wrong part. Than never put door together and fell apart on way home. More

by joseph56
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Antonio Centeno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Sarant Cadillac responded

Joseph, we appreciate the time you took to leave us a review. We are very sorry to hear that your recent visit did not go as planned. We understand your frustration and hope you’ll give us another chance to make things right. If you would, please reach out to our Customer Experience Manager, Joyia Roper, at 516-473-0925 ext. 156. Thank you again and we hope to speak with you soon.

July 07, 2022

Had an amazing and smooth experience, staff was extremely helpful even after i got the car delivered i needed some assistance and they were on top of their game More

by DSHTESL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mistretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dina Campanaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Sarant Cadillac responded

Thanks for taking the time to leave this 5-star review. Our staff will be happy to hear that you had such a positive experience with us! Enjoy your new car!

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