Sarant Cadillac

My Cadi was at Sarant for 2 weeks: no one from Sarant contacted me when thetechs were unable to replicate the issue. contacted me when thetechs were unable to replicate the issue. More

As always Sarant Cadillac took care of all items on my service list 100 pct correctly of on the 1st Visit! service list 100 pct correctly of on the 1st Visit! More

My salesman John was professional and informative , he made my purchase easy. He gave me a great deal ! made my purchase easy. He gave me a great deal ! More

Amazing staff at sarant made me feel like welcomed. Their knowledge of the business and the vehicles in general is amazing Their knowledge of the business and the vehicles in general is amazing More

Brand new car, but had to bring it back for service issues 3 times in the first week of ownership. I expected my issues to be dealt with right away, but was made to wait several hours before my car was issues 3 times in the first week of ownership. I expected my issues to be dealt with right away, but was made to wait several hours before my car was even looked at. Also, when I first picked up the car on Day 1 there was no wiper washer fluid in the tank, and the car was not fully charged--like getting a full tank of gas in a gas powered vehicle. Found these things unacceptable. Therefore, this is my reason for just an average score for the service dept. More

I contacted about 5 or 6 dealerships both in my state and out. Dina responded and was able to help secure a vehicle and finalize pricing within a day while others never responded. This was one of the easiest out. Dina responded and was able to help secure a vehicle and finalize pricing within a day while others never responded. This was one of the easiest leasing experiences I've had and live in a different state. More

Very helpful, friendly staff. Responds to my calls quickly, excellent service from my salesperson Tom Sabbatino Responds to my calls quickly, excellent service from my salesperson Tom Sabbatino More

Aweful seevice had car for over a month no one calls and they never gave me papers when i came to pick up car on 6/27 then only to give the car back that day cause it was not fixed right and lost my warrant they never gave me papers when i came to pick up car on 6/27 then only to give the car back that day cause it was not fixed right and lost my warranty papers More

Thomas Sabbatino was very professional, courteous and amazing, A+++. He went in details of the features in my new Cadillac. I highly recommend Thomas. amazing, A+++. He went in details of the features in my new Cadillac. I highly recommend Thomas. More

Buying a car across state lines can feel like a gamble—but working with Dina at Sarant Cadillac made it one of the smoothest, most enjoyable purchases I've ever made. From my home in Miami, I co gamble—but working with Dina at Sarant Cadillac made it one of the smoothest, most enjoyable purchases I've ever made. From my home in Miami, I contacted Sarant Cadillac in New York after finding the exact model I wanted. Right from the start, Dina stood out. She was professional, personable, and incredibly attentive. Every step—from placing the order to arranging the shipment—was handled with such care that I felt like I was buying the car in person. Dina communicated clearly and consistently, always keeping me updated. She ensured every detail was right, followed up on paperwork, and even checked in during the shipping process to confirm delivery timelines. When the car arrived at my doorstep in Miami, it was flawless—exactly as promised, and exactly what I hoped for. Her customer service was above and beyond, not just by Cadillac standards, but by any standard. Dina truly cared about making the experience stress-free and enjoyable, and it shows. I highly recommend Sarant Cadillac to anyone looking for a luxury car buying experience—especially if you're working remotely or out of state. And if you get the chance, ask for Dina. She turns buying a car into something memorable, easy, and even exciting. Thank you, Dina, and thank you Sarant Cadillac—you've earned a customer for life. More