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Sapaugh GM Country - Service Center

Herculaneum, MO

4.5
81 Reviews

81 Reviews of Sapaugh GM Country - Service Center

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April 11, 2023

Fast and really nice people The waiting room was nice and the refreshment And kept me up to date on my service More

by bruce_stricklin@yahoo.com
Recommend Dealer
Yes
Employees Worked With
NA
Apr 21, 2023 -

Sapaugh GM Country responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 10, 2023

Mark Kaltenbronn in the Service Department is always great to work with addressing my service issues on my vehicle! He always very professional and courteous. In addition, the service department has rec More

by dhgeorge23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kaltenbronn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Sapaugh GM Country responded

Dave----THANK YOU ! We appreciate your business and the Glowing Review! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 03, 2023

Dave Walker in the Sevice Department is always friendly and helps fix all the problems i have with both cars, and gives me great advice. My cars are always repaired in a timely manner and I truly apprecia More

by chrisshake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Sapaugh GM Country responded

Thank You ! I am happy you found Dave Walker to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC Cadillac ! We sincerely value your business and look forward to your next visit! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 30, 2022

Very courtesies salespeople willing to help anyway they could explain what was going on check back in a couple of days to see if I was still happy with my car More

by carolprockl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Sapaugh GM Country responded

Carol------THANK YOU ! We appreciate your business and look forward to serving you for all of your Automotive needs! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 21, 2022

Paint and body department manager Mike was extremely accommodating and made sure to offer suggestions that yielded excellent results. Extremely satisfied with the service we received. More

by amanda_greenstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Wolk , John Wilson, Blake Sheldon
May 22, 2022 -

Sapaugh GM Country responded

Amanda----Thank You! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 20, 2022

Service Department Ryan went the extra mile unnecessarily to make sure we were taken care of. Great asset to your service department. More

by amanda_greenstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson, Blake Sheldon
May 22, 2022 -

Sapaugh GM Country responded

Amanda------Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 20, 2022

Had service to a work vehicle done. Excellent service from employee Ryan. He made certain we didn’t have to wait extra time to put our truck back in service. More

by amanda_greenstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Sheldon, John Wilson, Blake Sheldon
May 22, 2022 -

Sapaugh GM Country responded

Amanda-----Thank You ! I am happy you found Ryan to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC Cadillac ! We sincerely value your business and look forward to your next visit! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 14, 2022

The appointment was easy to make, my car was completed as promised and returned to me cleaner than when it was completed. The pick and delivery of my very was beyond my expectations. More

by jeffjohnson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kaltenbronn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
May 17, 2022 -

Sapaugh GM Country responded

Jeff----- Thank You ! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

May 09, 2022

The customer service in the general welcoming feeling is some thing that I appreciate. Each and every employee who is genuinely happy, at least on the outside, ha ha, whenever you pass them by or you had an More

by deborahmiller314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
May 11, 2022 -

Sapaugh GM Country responded

Deborah-----Thank You ! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC Cadillac and we look forward to serving you in the future ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 12, 2022

I made an appointment for an oil change for 2:30, dropped my Chevy Colorado off and came back to pick it up @ 4:30... Service dept told me it was still not completed. I have waited 2:30m for a job that usall More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Kaltenbronn
4.0
This rating includes all reviews, with more weight given to recent reviews.
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