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Sapaugh GM Country - Service Center

Herculaneum, MO

4.5
81 Reviews

81 Reviews of Sapaugh GM Country - Service Center

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October 04, 2024

I bring all of my vehicles here for oil changes and maintenance. Last time they failed to tighten all of my lugnuts and only noticed when I herd one bouncing around in my wheel cap. I go to tighten More

by Seckmanhcky10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Prather
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 22, 2024

Attentive, Knowledgeable and above all courtious! I cant thank Dave and the Ryan in the service Dept. -- For all their help with my husbands truck- Helped and showed me how to use multiple buttons More

by Mamasonthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Sapaugh GM Country responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sapaugh Chevrolet Buick GMC and we hope to see you again soon! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 21, 2024

Dave and his staff are AMAZING! !! They go above and beyond always very attentive! Five star More

by Mamasonthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Sapaugh GM Country responded

Thank You ! We agree Dave is The Best and we are Blessed to have him on our Team !

August 15, 2024

The service department was amazing and David Werkmann was very helpful and explained to me everything that was needed and how much it would cost. Very friendly and nice staff. More

by leigh7623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Werkmann
Aug 17, 2024 -

Sapaugh GM Country responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 15, 2024

Everyone is super friendly and I don’t mind the extra drive to have serviced. Confident it will be done right!! Thank you Trevor Prather!! More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Prather
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Sapaugh GM Country responded

Cathy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

July 22, 2024

Great experience at Sapaugh Service. Sales and finance made me an offer I couldn't refuse. More

by R..HOGUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Zoph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Sapaugh GM Country responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

April 03, 2024

Don Stone was the most helpful person I've met there so far. He helped me understand my warranty more clear and took the time to do so. At no point did I feel rushed. Because of Don, I've decided to drive More

by ccovert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Stone II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Sapaugh GM Country responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Sapaugh Chevrolet Buick GMC! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 02, 2024

I highly recommend this dealership for purchasing or servicing a vehicle. We have purchased four family cars from Mike Daugherty there. More

by lencsn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2024 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and the glowing review! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Mar 03, 2024 -

Sapaugh GM Country responded

Thank You ! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 20, 2024

There are two reasons I drive 45 minutes past many other dealerships to buy my vehicles and get service - those two reasons are Kirk Linderer and Rich Konold! These 2 are the best in the business. More

by jjtastad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Sapaugh GM Country responded

Thank You ! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

January 15, 2024

Kirk is the best at customer service. He always goes the extra mile to make things easy For his customers. We have purchased several vehicles through Kirk and he always makes the process More

by davidtownsend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Sapaugh GM Country responded

David----Thank You ! We appreciate the glowing Review and the entire Sapaugh Team is Here for all of your Automotive needs and we look forward to serving you!!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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