Sapaugh GM Country

The salesman lied to us. When we started negotiations on a used vehicle a $200 administrative fee was included in the price. We agreed on a price of $25,000 and when we asked When we started negotiations on a used vehicle a $200 administrative fee was included in the price. We agreed on a price of $25,000 and when we asked them to knock off the $200 administrative fee they said we had a deal. However, after driving for 3 hours to pick up the vehicle they would not honor the agreed upon price without the administrative fee. We were also told the car would be detailed and filled with gas. And it was like pulling teeth to even get the gas put into the vehicle. It was not detailed and there were even used McDonald's napkins in the middle console. Cole B. More

Steve Ermer! =excellent experience This was my second vehicle purchased at Sapaugh both experiences were incredibly easy. They gave me an excellent deal on my trade in. Steve was patie This was my second vehicle purchased at Sapaugh both experiences were incredibly easy. They gave me an excellent deal on my trade in. Steve was patient while I drove most cars on the lot and listened to my likes and dislikes until I made a decision. I also have friends that have bought several vehicles here and have also had great experiences. More

Friendly, great experience!!! Referred by a family member that has been buying cars from them for years and now I can see why. I would recommend Sapaugh. We will be going back. Referred by a family member that has been buying cars from them for years and now I can see why. I would recommend Sapaugh. We will be going back. More

Great experience, great cars. Second vehicle purchased. One a Megacab Dodge 3/4 ton truck and just recently a Cadillac CTS for an anniversary present to my lovely wife. GREAT exp Second vehicle purchased. One a Megacab Dodge 3/4 ton truck and just recently a Cadillac CTS for an anniversary present to my lovely wife. GREAT experience with a very patient Steve Ermer. I would suggest anyone looking, ask for Steve. You will not be disappointed with this man's attention to your needs. More

We've bought 8 vehicles here! We love Sapaugh! We always buy our cars/trucks/suvs here. We've never had a bad experience with a salesman, financing department or service. Sapaugh We love Sapaugh! We always buy our cars/trucks/suvs here. We've never had a bad experience with a salesman, financing department or service. Sapaugh is always our first and last stop when shopping for a vehicle. More

Have purchased other vehicles through this dealership. We have purchased other vehicles in the past from this dealership, so it made all the difference in deciding where to go to shop for a new car for the We have purchased other vehicles in the past from this dealership, so it made all the difference in deciding where to go to shop for a new car for the wife. More

Steve took care of me. Thank you Sapaugh for a great experience. They had a great selection of GMC trucks to look at. After test driving the Sierra Z71 1500 I was sold. N Thank you Sapaugh for a great experience. They had a great selection of GMC trucks to look at. After test driving the Sierra Z71 1500 I was sold. No haggling with the trade, price, or financing. Straight up approach which I appreciate. I now own the truck I've been looking for a long time. I would recommend Sapaugh over any Chevy or GM dealer on the Saint Louis area. More

great salesman worst financial guy in the business!!! We purchased a 2014 Cadillac from Sapaugh motors dec 2014. Dave Isaac is a wonderful sales man and helped any way that he could. We were setup next We purchased a 2014 Cadillac from Sapaugh motors dec 2014. Dave Isaac is a wonderful sales man and helped any way that he could. We were setup next with John McCarthy who was the worst Financial guy we have ever worked with. He was so rude that he made my girlfriend cry about the situation. We got the car bought and was moved to John Wilson the other financial guy and he was great... I was ready to walk out the door but we had traveled 2 hours to get the car. I didnt want to see Dave loose his sale but I would love to see John McCarthy fired!!! More

wasting time to buy a car!!!!! So glad I had a recommendation to talk to Steve, great , great guy! The car buying experience is awful, most of the time.He had us in and out in 3 1/ So glad I had a recommendation to talk to Steve, great , great guy! The car buying experience is awful, most of the time.He had us in and out in 3 1/2 hrs! No jerking around.. straight up.. kinda guy!!!! Loved the whole experience! More

Awesome awesome awesome Bought. 2011 Chevy hhr and was my first from a car dealership. Everything was mapped out and Steve guided me thru everything. Thanks a lot will defini Bought. 2011 Chevy hhr and was my first from a car dealership. Everything was mapped out and Steve guided me thru everything. Thanks a lot will definitely return !!!!! More