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Sapaugh GM Country

Herculaneum, MO

4.8
2,250 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,250 reviews

April 04, 2017

Fantastic experience! This is our 4th vehicle purchase from this dealership. We drive 3+ hours to get there, but the drive is worth the treatment that is given to their cu More

by vdubprofessor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover
Apr 05, 2017 -

Sapaugh GM Country responded

It was a pleasure to read about your 4th car-buying experience at Sapaugh Motors. Congratulations on your new purchase! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way.It's delightful to know Steve provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; I look forward to seeing you again in the future! Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

March 19, 2017

Great experience! I recently traded with Sapaugh Chevrolet in Herculaneum, MO and couldn't have been happier. They work as a well-oiled machine. My salesman was Mike In More

by mobow7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Sheldon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Indelicato, Jeff Vanover
Mar 21, 2017 -

Sapaugh GM Country responded

Thank you for this review, John. I really appreciate you leaving us your input. I am very pleased to hear that Mike and our team could make your car shopping experience so pleasurable and stress free. I am glad to hear you are loving your 2014 Ram Laramie. If you need anything else in the future please feel free to come back and visit us any time! I hope to see you back in again soon! Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

March 19, 2017

Online purchase This was a an excellent online purchase, minimal hassle. They made everything very easy for me. Only thing I would recommend is to teach their deliver More

by mcross2406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2017 -

Sapaugh GM Country responded

Thank you and congratulations on your purchase! I'm so very pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. I am sincerely grateful for your business and enjoy your car! Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

March 19, 2017

Mike Indelicato listened to me! When I decided to trade in my 2002 Chevy Impala, it was not easy. While we always had "family" cars, my Impala was the first car that I picked for me More

by Mycar2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Schnur in finance and Ron in service., Mike Indelicato
Mar 21, 2017 -

Sapaugh GM Country responded

Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and I'm pleased that your vehicle purchase experience with Mike was so positive. We always do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. I look forward to seeing you again. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

March 18, 2017

Purchasing a new vehicle I received a very positive attitude from all personal involved at this location. Each individual was also courteous and knowledgeable regarding their More

by boboleary747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Indelicato
Mar 21, 2017 -

Sapaugh GM Country responded

our kind words mean a lot to us. I appreciate your feedback and I'm happy to hear that Mike and our team were able to meet your needs. At Sapaugh Motors, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

March 04, 2017

Excellent professionalism. The crew at Sapaugh are experienced professionals who uphold the traditions established by Larry. They display respect and poise when dealing with cus More

by Freeze11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Crenshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Mar 06, 2017 -

Sapaugh GM Country responded

Congratulations on your new car! Sapaugh Motors would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and will be ecstatic to hear you left our store satisfied. Thank you for trusting us with your car buying needs and it was a pleasure working with you. I will share your comments with our team and I look forward to seeing you at our dealership in the future. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

February 19, 2017

Rich and Ed Thanks to Rich and Ed. What a great experience for me and my wife. Honest, to the point, and no pressure. Thanks again we'll be back for a traverse. More

by Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in finance
Feb 21, 2017 -

Sapaugh GM Country responded

What an enjoyable review to read, Moore! It is reassuring to know Rich and Ed provided you and your wife with a pressure-free and great shopping experience. Sapaugh Motors's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in should you have any questions. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

February 14, 2017

Dave Bible We had to get a few things taken care of on our car Chris Bittick our sales person made sure that Dave was our service writer handling our car. We we More

by CBH 52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bible
Feb 15, 2017 -

Sapaugh GM Country responded

We appreciate your time to share this review with us, Chad! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

February 14, 2017

CHRIS BITTICK "OUTSTANDING" If If you think Herculaneum is to far to go get a car think TWICE. We were looking for a good deal on a certified pre owned Cadillac. CHRIS did a fa More

by CBH 52
Recommend Dealer
Yes
Employees Worked With
Chris Bittick
Feb 15, 2017 -

Sapaugh GM Country responded

Congratulations on your new purchase, Chad! Thank you for taking the time to write about your experience. It's great to know Chris and our staff were able to provide you with the pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

February 10, 2017

MY EXPERIENCE WITH SAPAUGH!! My experience here was awesome my sales person was Greg Jones is was very professional and friendly and help me get the car I"ve been wanting for a lo More

by myfourboys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2017 -

Sapaugh GM Country responded

Thank you for sharing your experience with us! We strive to provide courteous service to all our guests and are glad to hear that Greg helped you get the vehicle you had your eye on. Please keep us in mind for your future auto needs as our team is always here to assist you. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

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