Sapaugh GM Country

cadillac xt5 purchase purchased another vehicle from rich, he has always been very helpful and has a great command of all the vehicles options etc, this time it was f purchased another vehicle from rich, he has always been very helpful and has a great command of all the vehicles options etc, this time it was for a gift for my wife so he helped me cover it up for the surprise at Christmas! thanks rich for all the help, More

Sales and service Have been dealing with Sapaugh for many years best dealership and service I have dealt with. Always deal with salesman Rich Konolb always has the righ Have been dealing with Sapaugh for many years best dealership and service I have dealt with. Always deal with salesman Rich Konolb always has the right answers if not he will always get the answer best salesman I have ever dealt with. More

Awesome experience I highly recommend buying your next vehicle from sappaugh. Make sure you ask for Rich Konold, he made our buying experience a pleasure. He's very kno I highly recommend buying your next vehicle from sappaugh. Make sure you ask for Rich Konold, he made our buying experience a pleasure. He's very knowledgeable and can answer any question and demonstrate how to use any option. I've used the service department several times for oil changes and they also made me feel welcome and valued. More

Best car buying experience I have ever had My salesman Steve Ermer was absolutely awesome. He did everything he said he was going to do and more. I have never had a good experience buying a car My salesman Steve Ermer was absolutely awesome. He did everything he said he was going to do and more. I have never had a good experience buying a car until I went to Sapaugh. They made everything very easy and gave me a fair price on my trade in. Steve even let me take the truck for a weekend to make sure it was what I wanted. I would recommend checking them out before I went to any other dealership in the St Louis area. More

Steve Ermer Very easy process. Our salesman was very helpful. He let us decide on our own and did not lie. Other parties involved were helpful as well. I have bee Very easy process. Our salesman was very helpful. He let us decide on our own and did not lie. Other parties involved were helpful as well. I have been driving the car for alost 2 years and everything noted about the car was acccurate. It runs great and I got a very good deal consider the worth of the car on blue book. More

Good guys at Sapaugh We purchased a car from Sapaugh 5 years ago it was a corolla best car ever no problems. No need for complaint was so excited when. After having two mo We purchased a car from Sapaugh 5 years ago it was a corolla best car ever no problems. No need for complaint was so excited when. After having two more Kiddo's to go back and get something new and bigger! Now we had some trouble with a car we got there now a 2009 Buick Enclave... Having only had it a couple of months and problems Sapaugh has worked it out and stayed true to their word. Thank you to all the guys down at Sapaugh! More

Family Experience We have purchases several vehicles at this dealership using Steve Ermer for our buying experience. He goes above and beyond to help. We have a very go We have purchases several vehicles at this dealership using Steve Ermer for our buying experience. He goes above and beyond to help. We have a very good working relationship with Steve. Our relatives have purchased several cars here, and I recommend Sapaugh to anyone interested in a vehicle. More

Sapaugh Customer Service Just wanted to take a minute to mention a recent service issue that, due to a communication lapse between myself and technical staff, gave me the oppo Just wanted to take a minute to mention a recent service issue that, due to a communication lapse between myself and technical staff, gave me the opportunity to experience the Sapaugh management team more closely. I was surprised to receive multiple phone calls regarding my problem from both the Service Manager, Joe Clemens, as well as General Manager, Dave Walker. As I told Joe, I could not have been more impressed with the help and genuine concern I received from Dave. I have no affiliation with this dealership other than a typical customer but the Sapaugh staff has been a model for customer service as for as I'm concerned. I have purchased multiple vehicles from this dealership over the years and, thanks to their service department, will continue to do so. More

Lies! Just had the transmission rebuilt for the 3rd time in 2 years after buying a Silverado from them. Customer service is nonexistent. Truck was under war Just had the transmission rebuilt for the 3rd time in 2 years after buying a Silverado from them. Customer service is nonexistent. Truck was under warranty but to get a dealer car to drive you have to call and leave message after message due to no returned phone calls. Their excuse is they are super busy. I bet they are will all the crap vehicles they are selling and now repairing. They also have the nerve to ask if we pull a boat or trailer... umm... is a 4WD truck, if you are selling ones that can't pull stuff that's not my problem. Apparently it had a new transmission out in it a month before we bought it as well. Found that out yesterday when I got a copy of the service transactions. Save your money, time and sanity, go some where else!!! Dave Walker knows how to sweet talk you and turn things on you. He doesn't know how to return calls. More