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Sapaugh GM Country

Herculaneum, MO

4.8
2,251 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,251 reviews

March 01, 2018

Great Dealership When I was sideswiped and totaled my truck, I was unexpectedly in the market to buy a new vehicle. I found the truck I wanted on the Sapaugh website a More

by tbblakey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Indelicato
Mar 02, 2018 -

Sapaugh GM Country responded

Thank you so much for taking the time to write this review. It is great to hear that Mike took your satisfaction seriously and made sure you got exactly what you wanted. Congratulations on your vehicle! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

March 01, 2018

Great buying experience I went in knowing the exact truck I wanted so Frankie had it parked out front waiting for me. I went for a short test drive and everything after that More

by Colorado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Mar 02, 2018 -

Sapaugh GM Country responded

Thank you for sharing your experience with us! It is reassuring to know Frankie provided you with a hassle-free and great shopping experience. We hope that you enjoy the new purchase and we look forward to hopefully doing business with you again in the future. Best regards, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

February 23, 2018

URich Knold is a awesome sales leader very knowledgeable It is s great experience to go nuifness with this guy it was a great deal friends for life !!this dealership is awesome mgt staff at chev is very fami More

by Janitor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to leave us this feedback. Rich is truly an exceptional employee and we appreciate him for giving you a great experience! We look forward to working with you again in the future. Warm regards, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

February 23, 2018

Five star review I would just like to say how much we appreciate Steve Ermer and the whole Sapaugh team that helped my Wife and I find our new GMC truck. Steve’s knowl More

by Carpig
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Watson? Financing
Feb 26, 2018 -

Sapaugh GM Country responded

What an enjoyable review to read! I'm so happy to hear that Steve and our team provided you and your wife with a great shopping experience and that you left our dealership feeling confident about your purchase. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Best regards, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

February 21, 2018

Friendly and Helpful Everyone was friendly and informative. They took the time to ensure that all my questions were answered and I had enough information to make my decisi More

by CajunColorado
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Schnur, Frankie Jones
Feb 22, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to share with us, Cajun! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a pleasant experience. Congratulations on your car and we look very forward to seeing you again in the future! Best regards, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

February 14, 2018

Awesomeness First time at Sapaugh dealership coming from IL. Mike was our madesalesman. Husband told him truck we were looking for and he was precise with all inf More

by Sadie2000!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wilson, Mike Indelicato
Feb 15, 2018 -

Sapaugh GM Country responded

It was a pleasure to read about your car buying experience working with Mike and John. Congratulations on your vehicle! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you and your husband with such a pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 11, 2018

GOOD FEELING We have purchased several vehicles in the past years from Sapaugh Motors and we always receive great service and the home town attention from the whol More

by shawn1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Sapaugh GM Country responded

Thank you so much for the wonderful review of your experience at Sapaugh Motors. Rich is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your loyalty and business. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 10, 2018

Best purchasing experience EVER We went in, looking for a car for our son and ended up leaving with one for us too! Everyone was polite and courteous but Rich Konold’s professionalis More

by Maryscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Sapaugh GM Country responded

Thank you so much for the great review of your experience at our dealership and especially with Rich. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 07, 2018

Best Car Buying Experience - EVER! Rich knows cars - no other way to put it. Very informative and patient with us. He guided us thru several models and was very patient with my hundred More

by Geno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed in finance
Feb 08, 2018 -

Sapaugh GM Country responded

Geno, thank you for reviewing your time spent at Sapaugh Motors. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with us was enjoyable! Rick is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. I'll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Warm regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

Amazing Experience This is our 2nd vehicle we have purchased from Rick Konold. He makes buying a vehicle a stress free wonderful experience. He listened to every detail More

by nicole m marcum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2018 -

Sapaugh GM Country responded

Thank you for providing us with feedback regarding your recent visit, Nicole! Our team works hard to keep our customers coming back to Sapaugh Motors and its great to hear of your continued business. Rich is wholly devoted to the success of our guests experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

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