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Sapaugh GM Country

Herculaneum, MO

4.8
2,254 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,254 reviews

April 14, 2018

Great experience! Mr. Jones was very kind and worked very hard to make sure we were able to get the best deal on the truck we wanted. More

by Great!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Apr 16, 2018 -

Sapaugh GM Country responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

April 09, 2018

Excellent flawless and great customer service by FRANKIE JON Frankie Jones made a great customer service experience AMAZING.. FLAWLESS and he WENT UP AND BEYOND to make sure we were happy with our purchase. Go V More

by Mplouder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Apr 16, 2018 -

Sapaugh GM Country responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Frankie was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

April 09, 2018

great experience I recently bought a new car and it was a wonderful experience, everyone was very knowledgeable and went above what was expected. I will go back for ne More

by gayledallas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Apr 16, 2018 -

Sapaugh GM Country responded

Thank you for the feedback! We are happy to hear of your positive experience at Sapaugh Motors, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

April 04, 2018

New GMC Terrain Denali We just purchased a 2018 GMC Terrain Denali . We came to Sapaugh with the intention of buying a 2017 GMC Canyon Denali to replace my husband 2003 Chev More

by Mccartney0409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Apr 05, 2018 -

Sapaugh GM Country responded

Thank you for taking the time to write this review. Congratulations on your new 2018 GMC Terrain Denali. We are pleased to hear that Frankie was able to provide an overall positive experience. Best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

March 25, 2018

Great If your looking for a vehicle this is the place to go. No hassle no b.s. just straight up best place I've ever delt with with. More

by Cammike185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Mar 26, 2018 -

Sapaugh GM Country responded

Thank you for this amazing review! We really appreciate your business. Best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

March 19, 2018

Great customer service Steve at Sapaugh was great to work with. He was very helpful in finding the perfect car for our family. His commmunication with us during the process More

by Jynlyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Sapaugh GM Country responded

Thank you for leaving us this great review, Jynlyn. We are very happy to hear that Steve could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

March 17, 2018

Needing customer improvement Took my vehicle to get an oil change and was told it would take about 1 hour. Two hours later finally done. I went to look at a new truck and salesmen More

by Babe0608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 03, 2018 -

Sapaugh GM Country responded

I am Joe Clemens The General Manager And I Am Sorry This Happened To You ! I would Like To Have An Opportunity To Make Things Right For You Because This Is Not How We Do Business and Its Not Acceptable. Please Reach Out To Me At Your Convenience. Sincerely Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

March 08, 2018

Promises more than kept with no compromises! I had a fantastic experience working with Mike Indelicato at Sapaugh and finding my new favorite possession, a red 2014 Buick Verano! The service was More

by jpartney15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Indelicato
Mar 09, 2018 -

Sapaugh GM Country responded

Congratulations on your 2014 Buick Verano! Thank you for your business and this review. Mike is great and we are very lucky to have him as part of our team! I'm so happy to hear that he was able to help you get into a vehicle! Don’t hesitate to call or stop in should you have any questions. Best regards, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

March 07, 2018

Wonderful Service Our new car salesman at Sapaugh Chevrolet, Frankie Jones, did a great job in selling us our new 2018 Chevy Impala Premier. Frankie did not put any pre More

by Richard Graviett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John mcCarthy, Frankie Jones
Mar 08, 2018 -

Sapaugh GM Country responded

Richard, thank you for this terrific feedback and congratulations on your new 2018 Chevy Impala Premier! We appreciate that you took time to tell everyone what a great job Frankie did and we look forward to working with you and your friends for all of your vehicle needs. Best regards, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

March 05, 2018

Cadillac CTS They did all the leg work for me, took them five weeks to find the exact color I wanted. Otherwise I would have had to spend my time driving from dea More

by My CTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ermer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Sapaugh GM Country responded

Thank you so much for taking the time to write this review! I'm so happy we could match you to the right vehicle and put you behind the wheel of your Cadillac CTS. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, Joe Clemens, General Manager, Office Number 636-931-0055 Ext 4122; Mobile 636-399-5304; E-mail Jclemens@Sapaugh.com

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