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Sapaugh GM Country

Herculaneum, MO

4.8
2,128 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 2,128 reviews

August 21, 2024

The whole staff was great. Polite and very knowledgeable. Treated very fair Mr Blake was great to deal with. More

by stevegmanion
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Linderer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Sapaugh GM Country responded

Thank You !!! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 21, 2024

They did exactly what they said they would do. They were upfront, fair, and honest about the whole deal. It was a pleasure doing business with them. More

by KACIEHITCHCOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Haar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 21, 2024

Dave and his staff are AMAZING! !! They go above and beyond always very attentive! Five star More

by Mamasonthehill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Stockham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Sapaugh GM Country responded

Thank You ! We agree Dave is The Best and we are Blessed to have him on our Team !

August 21, 2024

Ww were all excited that we didn't check the tires after a week of having the car we had to replace all 4 tires. So maintenance need to do a better job for costumers. More

by 6alindo8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Leitterman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Sapaugh GM Country responded

Thank you for contacting us, I apologize that your experience with Sapaugh did not warrant a higher rating. I would appreciate the opportunity to learn more about your visit. Please call me directly at 636-399-5304 or email me at JClemens@Sapaugh.Com. Your satisfaction is our highest priority. Thank you again, and I look forward to hearing from you soon. Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 21, 2024

Simply the best. Best sales department (Kevin Stanfill), best service department. All around purchasing experience was awesome. We will certainly be a repeat customer More

by ritamenke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reagan
Aug 21, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com Kevin is one of the Best !

August 21, 2024

Excellent dealership! Everything went so smooth and we are very happy with the outcome. We love our truck ! More

by DJEZELL323
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Konold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Sapaugh GM Country responded

Thank You ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 20, 2024

We need an owners manual. We need to look things up and don’t always have access to internet. More

by DEB.1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Graves
Aug 23, 2024 -

Sapaugh GM Country responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 19, 2024

Everyone was very accommodating and helped me to find the best deal for my budget. More

by KATRINACANDLER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Ogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Sapaugh GM Country responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 18, 2024

Great value. Nice inventory and selection. Their staff is very helpful and accommodating. Great community player. More

by donaldgrimshaw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Sapaugh GM Country responded

Thank You ! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

August 17, 2024

I bought a new 2024 Buick and was told I would get two key fobs by my salesman Rick . I have yet to receive it. That should be a given with a new car thats never been sold. I have called Rick twice asking More

by DEE1117.DDC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Gerber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Sapaugh GM Country responded

Thank You for the feedback please feel free to contact me on Monday 08-19-2024 and I will get this resolved for you. Sincerely, Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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