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Sapaugh GM Country

Herculaneum, MO

4.8
1,914 Reviews
We are a family-owned business fulfilling our customers automotive needs since 1984. Services include sales, service, parts and body shop! We have new Chevy, GMC, Buick and Cadillac and with over 200 preowned cars we have something for everyone! Everyone leaves happy!
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1435 McNutt Street

Herculaneum, MO

63048

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Showing 1,914 reviews

October 29, 2020

Great place to buy a car! Our sales person Carla Talbert goes the extra mile to make sure her customers get what they want. We were treated very fairly on every aspect of the deal . I really liked More

by kriete32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carla Talbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Oct 29, 2020 -

Sapaugh GM Country responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Carla was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 29, 2020

I was very pleased with the service in purchasing a vehicle. I shall reccomend this dealership most highly. Rick Rosener is a great sales person. More

by ida_staley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Rosener, John McCarthy
Oct 30, 2020 -

Sapaugh GM Country responded

Thank You !! We appreciate your business and kind words about your experience and Rick Rosener. The entire Sapaugh Team is here for you and all of your Automotive needs ! Thank You for your business and I hope you are enjoying your New Chevrolet Silverado ! I am happy you found Jim Haar to be so supportive during your experience here at Sapaugh Chevrolet Buick GMC Cadillac. The entire Sapaugh Team is here for you and all of your Automotive needs ! Si ncerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

Oct 30, 2020 -

ida_staley responded

Ummmmmm it was a Chevrolet Malibu I purchased.

October 28, 2020

Great people, good service. I met Mr Sapauch the day I bought my 18 Colorado. I love my new GMC. It’s a AT4. I would tell anyone I see what a nice dealership it is. I also like the free truck wash. It’s n More

by sammy.decker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Campbell, Ron Mckinney
Oct 29, 2020 -

Sapaugh GM Country responded

Sammy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Kind regards, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 28, 2020

Kind sales department even when my salesman was busy, others stepped in to help out. June is a gem. I trust and always appreciate her. More

by sportymillers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : June, John Wilson
Oct 29, 2020 -

Sapaugh GM Country responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 27, 2020

They pushed selling me a used dodge at a Chevrolet dealership versus directing me towards newer options involving truck month incentives.. red, black, and white! #hustled More

by tlrconstruction18
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Jones
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John McCarthy
Oct 28, 2020 -

Sapaugh GM Country responded

Thank you for your feedback. We strive as a company to be perfect in all of our interactions, but there are always instances when perceptions are not aligned. We would love to discuss this further with you directly. Could we discuss this in person or on the phone as I want to give this personal attention ? Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 23, 2020

Al was good to work with he seems to know his buisnnes.the truck was ready when i got there the paper work was easy. More

by JOEMC47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Sapaugh GM Country responded

Hello Joe, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Al was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 09, 2020

Everyone is so kind and friendly. Very helpful. They made getting a new car so easy and effortless on my end! Would definitely recommend to anyone looking to purchase a new vehicle. More

by andreavioletlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Vanover, Gabby Watkins
Oct 10, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and kind words about your experience !! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 08, 2020

I shopped for new car at 40 or more dealers after a non insured motorist destroyed my wife's Jeep. Mike Daugherty, golf maniac and #1 salesman on the PLANET at SAPAUGH turned our extreme frustration into e More

by Maness65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Daugherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Wilson
Oct 08, 2020 -

Sapaugh GM Country responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 07, 2020

Great experience buying a car. Gave us what they said they for our car. The whole experience went well. Will definitely purchase my next GM vehicle there. Thanks for the quick service. More

by molliedickerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanfill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Vanover, Lou Lupkey
Oct 08, 2020 -

Sapaugh GM Country responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Joe Clemens General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

October 06, 2020

The buying experience went really well. My salesman Bart did a great job, and I got an amazing deal on a brand new 2020 Silverado. More

by kreed17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Beye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Sapaugh GM Country responded

Thank You ! We appreciate your business and we look forward to serving you in the future ! Sincerely Joe Clemens Executive General Manager Office Number 636-931-0055 Ext 4122 Mobile 636-399-5304 Email Jclemens@Sapaugh.com

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