Santos Ford

Owner of 2017 f350. Took truck for a couple recalls and 1 other issue. Truck had all kinds of warning lights flashing on display due to a communication issue between t Took truck for a couple recalls and 1 other issue. Truck had all kinds of warning lights flashing on display due to a communication issue between the computer and some modules. Took 4 days to take care of recalls On day 5 I get a call saying that I had battery failure and needed 2 new batteries. I knew my batteries were ok but let Santos replace. Checked in later that day at dealership to see how it was going, was told they were almost done90% At that point I paid balance due$575 after 2 days I get a call that it is repaired, 1 single broken wire that the only way it could have happened was to come from factory like that. My new balance was just shy of $1900 all but $20 was labor to find and splice 1 wire. My estimate was $350. With all the tools and information a dealership has, explain how it takes over $2400 to locate and repair 1 wire. More

Service has been stepped up Had to have my smog sensors checked they weren’t ready .I drove 246 miles but never reset .These guys worked 8 hrs + ..Went through the hole car drove Had to have my smog sensors checked they weren’t ready .I drove 246 miles but never reset .These guys worked 8 hrs + ..Went through the hole car drove it too to reset them .Did the price I was quoted was under charged did 1.5 hours labor .Would of cost way more at any other shop .Super job they really have changed their service. It’s very good now I guess they replaced some people had issues before .But great now good quality work . More

Best car buying experience. Jeff Roberts, Best car buying experience. Gave me GREAT SERVICE!! VERY knowledgeable. A person you need to come see. He even picked me up from home Jeff Roberts, Best car buying experience. Gave me GREAT SERVICE!! VERY knowledgeable. A person you need to come see. He even picked me up from home. More

2016 Ford Fusion Purchase Best car buying experience I’ve ever had! Jeff was upfront, honest and great to work with!! I was in and out in less then 2 hours. I would recommend t Best car buying experience I’ve ever had! Jeff was upfront, honest and great to work with!! I was in and out in less then 2 hours. I would recommend this dealership and Jeff to family and friends! More

Very positive experience! Jeff was very nice and helpful with trying to help me finance a loan. He was unfront and personal with what issues we might run into and was very help Jeff was very nice and helpful with trying to help me finance a loan. He was unfront and personal with what issues we might run into and was very helpful showing me what my options were. THANK YOU JEFF! Job was also very helpful in explaining to me APR and refinancing to get a better loan. Definitely a personable place and the easiest dealership to walk away with a car. More

Awesome team! Jeff was amazing, great sales men, funny guy, did not sugar coat anything and made sure we were satisfied with our purchase and got the best deal. Bon Jeff was amazing, great sales men, funny guy, did not sugar coat anything and made sure we were satisfied with our purchase and got the best deal. Bonus points for going the extra mile and communicating with my dad even though there was a bit of a language barrier! Would definitely recommend this dealership and will be coming back in the future ! More

It was a good experience. After asking me some questions Jeff found me a car that was right for me. Bruce was able to get us a great loan working within my budget for monthly p After asking me some questions Jeff found me a car that was right for me. Bruce was able to get us a great loan working within my budget for monthly payments. More

New car Jeff made getting a new car really easy, he was respectful and showed he cared. Jeff took the time to fully explain the car features, not in a rush to Jeff made getting a new car really easy, he was respectful and showed he cared. Jeff took the time to fully explain the car features, not in a rush to explain anything. More