Santa Monica Ford Lincoln

Rude, sexist, and all around a horrible experience. Do NOT buy a car from here. I have purchased several, and under the previous ownership, it was a great place. However, now it is all about deceit, Do NOT buy a car from here. I have purchased several, and under the previous ownership, it was a great place. However, now it is all about deceit, sarcasm, and they treat you as if you don't matter to them at all. More

We have bought our last two cars from SM Ford and have been very pleased with our experience. Kevin Reiter has been fantastic to work with and we appreciate his low key, non-aggressive style. been very pleased with our experience. Kevin Reiter has been fantastic to work with and we appreciate his low key, non-aggressive style. More

Had a great experience buying my Mach E. Kevin, the internet sales manager, was SO on top of things in terms of when my car would come in, the paperwork was painless and whenever I have any issues the internet sales manager, was SO on top of things in terms of when my car would come in, the paperwork was painless and whenever I have any issues they are easy to get a hold of and really responsive. Everything they said they'd do they delivered on. What more can you want than that. Oh, and yeah the car's amazing! More

I had a really wonderful experience with this dealership. I special ordered my Bronco online and Natalie was always helpful and informative with the status. I special ordered my Bronco online and Natalie was always helpful and informative with the status. More

Yes I was a customer Santa Monica Ford I'm not happy with the service department . Troy and gray is so Disrespectful. They mess my truck up worth and what talk now keep Hanging the phone up.Could someone ple the service department . Troy and gray is so Disrespectful. They mess my truck up worth and what talk now keep Hanging the phone up.Could someone please give you a number to call because they won't give me a number to call. I do have a lawyer working on the case and I'm new to California and we haven't made no money because I truck is our business so they ripped us off floor More

Friendly, efficient and made the process a pleasure. Kevin, the salesperson, was great in answering all my questions and getting the process to move smoothly. Love the financial department pleasure. Kevin, the salesperson, was great in answering all my questions and getting the process to move smoothly. Love the financial department and Simon. More

this is my first time ever buying a cargo van, after calling many dealers in SoCal, I finally decided to work with Santa Monica Ford Lincoln for their professionalism and dedication to customer service. calling many dealers in SoCal, I finally decided to work with Santa Monica Ford Lincoln for their professionalism and dedication to customer service. I talked to a number of sales persons in the process to buy my Ford Transit cargo AWD, they are all very professional and respectful; very knowledgeable about the vehicle models and features, answered all of my questions with precise information; It was a very smooth and pleasant process to work through all the options with the finance department and I was given a very fair and competitive offer on finance. The vehicle was delivered to me with no extra charge and with a full tank of gas. I highly recommend to talk to these guys for your next vehicle purchase More

My own experience going to Santa Monica Ford it’s a wonderful & ease of buying or leasing. First their sale Rep. in particular always we deal with for years is Bob Kane. You tell what you want and what wonderful & ease of buying or leasing. First their sale Rep. in particular always we deal with for years is Bob Kane. You tell what you want and what car you need he take note and bring it to you with no hustle. The place and the rest of the staff: it’s clean and friendly. You will be greeted with a smile and feel very welcome, but they don’t harass you. You are free to roam around and when you ready you are welcome to request for help. If they don’t have the car or truck you wanted they will find it for you. Doing paperwork it’s a breeze. Yes they offer extra care but if you don’t want they don’t insist and move on to finish your contract. Overall FiveStar for me! More

The service department support representative was so rude and unhelpful that I decided to have the car repaired at another dealership after buying the parts. and unhelpful that I decided to have the car repaired at another dealership after buying the parts. More

This is the third Ford I have leased from Santa Monica Ford and Kevin Reiter. My mom also leased her Lincoln! Trust this place completely! Ford and Kevin Reiter. My mom also leased her Lincoln! Trust this place completely! More