Santa Monica Ford Lincoln

My 3rd car with SM Ford for a reason! Great people! I have decided to return to Santa Monica Ford for my 3rd car for a reason, great people and continuity of care. While I probably could of chosen to go I have decided to return to Santa Monica Ford for my 3rd car for a reason, great people and continuity of care. While I probably could of chosen to go with anybody else, I know that I can always be taken care of at SM Ford with their excellent service and knowledgable staff. Most importantly, they went out of their way to find a car that fit my needs and wants and this is what's important. More

BEST SERVICES EVER! I had the best service ever. Everyone was so friendly and helpful. If I could give 10 stars I would. Thank you to everyone who helped me out at Santa I had the best service ever. Everyone was so friendly and helpful. If I could give 10 stars I would. Thank you to everyone who helped me out at Santa Monica Ford. More

Excellent service, quick follow up. The sales people were professional and very accommodating. They went out of their way to make sure that my application was processed quickly which all The sales people were professional and very accommodating. They went out of their way to make sure that my application was processed quickly which allowed me to take advantage of incentives available during the Labor Day weekend.. More

Great service. Great price. Kevin the internet sales agent helped us get a Navigator. Since the initial communication and throughout the whole process he was extremely patient an Kevin the internet sales agent helped us get a Navigator. Since the initial communication and throughout the whole process he was extremely patient and helpful. When we stated we wanted to think about it he welcomed it without being pushy or getting irritated. Later on when we made the decision, he delivered the car to our house. I did shop around but his deal was the best. More

The best experience buying a car ever! We truly enjoyed every person we dealt with, they were professional as well as friendly. We shared laughter and they made us feel like we were friends We truly enjoyed every person we dealt with, they were professional as well as friendly. We shared laughter and they made us feel like we were friends not just consumers. Vernon told us everything about the Edge and its features and he made it fun. We were impressed with the ease and comfort of this experience. I am so happy with our new Ford Edge...what a grand vehicle and smooth ride. We experienced true team work within the facility and with ease and comfort. Thank you to every one of you. We love Fords! More

Overall experience Great experience. Everyone was friendly, relatable and trustworthy. Giorgio worked hard for me and got me into the car at a great price. Couldn’t be Great experience. Everyone was friendly, relatable and trustworthy. Giorgio worked hard for me and got me into the car at a great price. Couldn’t be more happy. More

Fabulous service---as always! Easy to make an appt, check in, get a rental car and be on my way. Appreciate the staff in service so much! Outside staff also watchful that I did Easy to make an appt, check in, get a rental car and be on my way. Appreciate the staff in service so much! Outside staff also watchful that I didn't wait too long and tall black service man (didn't get his name but he is always there) ended up driving me to rental car personally so I wouldn't have to wait any longer. Such a gracious man. Mario always a pleasure to see. More

Excellent experience Professional friendly and knowledgeable Sales assistant. Not at all overbearing in selling us the car, he went the extra mike to get us the car and d Professional friendly and knowledgeable Sales assistant. Not at all overbearing in selling us the car, he went the extra mike to get us the car and deal we were looking for . Everything was explained to us with the lease contract and when we picked up the car everything was perfect . More

Excellent, fast, friendly service Excellent customer service. I had my car in the service dept for regular maintanence. My advisor was friendly, helpful, and was able to answer all my Excellent customer service. I had my car in the service dept for regular maintanence. My advisor was friendly, helpful, and was able to answer all my questions. Work was compleated even sooner than expected, and I got a call that it was compleated and I could pick up the car. I would highly recommend SM Ford to my friends and family. More

Quality service They get the job right the first time, they offer a free rental car (but I didn't need it) and the work is done in a timely manner. Ps I love my CMa They get the job right the first time, they offer a free rental car (but I didn't need it) and the work is done in a timely manner. Ps I love my CMax! More