Santa Monica Buick GMC

Jamar is very efficient, knowledgeable and customer friendly. Not a pressure salesperson. We enjoyed the new truck buying experience through Santa Monica Buick/GMC dealership. We would definitely refe friendly. Not a pressure salesperson. We enjoyed the new truck buying experience through Santa Monica Buick/GMC dealership. We would definitely refer to friends and family. Thank you for the experience. More

No is a complete xxxxxxx. Bait and switched me from 2 hours away. Avoid this dealer at all costs Bait and switched me from 2 hours away. Avoid this dealer at all costs More

Yesterday, Sunday, March 10, 2024, I stopped by GMC Santa Monica to see and thank (Salesperson) Adiss Stepanian for his help and the kindness he displayed to me during the past few months. When I attempted Monica to see and thank (Salesperson) Adiss Stepanian for his help and the kindness he displayed to me during the past few months. When I attempted to leave the lot, my Hummer SUV EV would not go into drive or park. Adiss spent more than hour, cheerfully helping me to reset the vehicle’s computer. Adiss was able to get me going and sent me on my way. The funny thing is, I didn’t buy the Hummer from him or from Santa Monica Buick; I bought it last month from another dealer. (The spec. I wanted on the SUV was just being built and shipped and was extremely rare. Only one other dealer in the U.S. had my spec. at the time. ) I was only at GMC Santa Monica to say hello to and thank Adiss when the breakdown occurred. He did no hesitate to help me and (with no help from the closed service department) was determined to get me going again Sunday afternoon. There are very few people like this I meet anymore. It was so refreshing to have that experience. Thank you, Adiss; you will be remembered. Dan P (and Teddy, the Black Havanese.) More

Don is the man, great personality and straight forward to the point .. mad respect sir the point .. mad respect sir More

Hands down, the best customer service I have ever experienced at a dealer. The service writer was great, and kept me updated on the status of my car. The concierge was a delight to deal with too. I h experienced at a dealer. The service writer was great, and kept me updated on the status of my car. The concierge was a delight to deal with too. I had to leave my car with them, but they were so kind to offer complimentary Alto ride both from and back to the dealership. I will definitely bring my car back for service in the future! More

Don went out of his way to help with my truck. Finance Department, long wait Finance Department, long wait More

Great service and friendly people . ADIS the sales representative is just awesome. Excellent tutorial as well. ADIS the sales representative is just awesome. Excellent tutorial as well. More

Purchased a few cars from a Santa Monica Buick GMC in the last few years and always had my service there. Very satisfied with the sales and services department great people to work with last few years and always had my service there. Very satisfied with the sales and services department great people to work with More

although i've had problems with this dealership since the moment i purchased my vehicle, the final straw was when i brought my vehicle in for a "service lane assist" light and they disassembled it without be moment i purchased my vehicle, the final straw was when i brought my vehicle in for a "service lane assist" light and they disassembled it without being able to put it back together for a full month. A FULL MONTH. i'd strongly recommend anyone considering purchasing a vehicle to look elsewhere. this has been my worst consumer experience ever, and they did not care at all. More

They don’t give you any information about your car status until you call to know about it bad communication until you call to know about it bad communication More