Santa Monica BMW - Service Center

It was easy for me. Everything went well and I am happy. Thank you. Ira Everything went well and I am happy. Thank you. Ira More

Bill was incredibly helpful- the service was fast and efficient, and I am very thankful for Santa Monica BMW efficient, and I am very thankful for Santa Monica BMW More

Cesar is one of the best. I never have a worry when I drop my car off for service. He’s a true asset to the team. I never have a worry when I drop my car off for service. He’s a true asset to the team. More

Chris Myers is awesome! I only waited less than an hour for a tire change. I only waited less than an hour for a tire change. More

Pls accept this reply and pls do not continue to text me as I can answer only thru email. Caesar in service center took care of my recall visit. All good. But it took too much time, given that the me as I can answer only thru email. Caesar in service center took care of my recall visit. All good. But it took too much time, given that the service was by appt. and the manufacturer's problem to begin with. The unsatisfactory part came in a diagnosis I did not ask to get. I was told that my brake pads would need replacing soon. My regular service garage found that to be unverifiable. This was the 2nd time I was given a report of an unnecessary service. Everyone is looking for business. But this was not appreciated. More

They did a fantastic job on my annual inspection and oil change. My 440i coupe is now running better than ever! change. My 440i coupe is now running better than ever! More

Best efficient service. Pablo from the service department was really extremely professional . He kept me posted at all times. Pablo from the service department was really extremely professional . He kept me posted at all times. More

Prompt service, estimated cost was consistent with the actual bill. Manfred Guzman is an excellent service advisor actual bill. Manfred Guzman is an excellent service advisor More

Had to return to the dealership b/c they didn’t adjust the the system to the fact that they performed the service and the message kept popping up. When changing the tire the wheel was left filthy with bla the the system to the fact that they performed the service and the message kept popping up. When changing the tire the wheel was left filthy with black marks and the car was not washed. They also didn’t cancel the original appt I had (came in a week earlier) even though I told the staff to cancel it, and kept getting g texts and messages about the appt I thought we canceled. More

Thank you so much for helping me take care of my be loved Sport Wagon! Sport Wagon! More