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Santa Monica BMW - Service Center

Santa Monica, CA

4.1
1,586 Reviews

1,586 Reviews of Santa Monica BMW - Service Center

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June 08, 2023

Finished earlier than expected. Great service and friendly, respectful staff too. I come back to this dealership because of staff. More

by AKA.GOODWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred
June 08, 2023

Service was communicated very well and done efficiently. My car drives perfectly since the service and it's great to have it back. I only wish I could have been accommodated with a loaner car since I was More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
June 08, 2023

Great location, neat place, puntual, courteous environment, estimated prices deliver before work, worked performed by especial technicians. More

by XANDRADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Cueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

I'VE ONLY ORDERD PARTFROM THEM AND MY EXPERIANCE IS VERY GOOD, THE GUYS THERE ARE VERY FRIENDLY AND KNOWLEDGABLE, I TOOCK ON VEHICKLE TO THE SERVICE DEPARTMENT AND WAS ALSO A GOOD EXPREIANCE More

by APEXAUTOREPAIRSHOP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Awesome service. Chris Myers should be president. Very attractive as well. Super smart, very efficient. More

by CHRISLIVESINLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Cesar and his team at SM BMW were fantastic on my visit for Servicing. Cesar explained everything in great detail before the service, so I knew what to expect. I enjoyed my visit to SM BMW. More

by adchand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dellis Montell Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy is always the best in scheduling.
June 07, 2023

All staffs were very nice . My advisor answered all my questions and tried to help anyway he could . More

by RUTH0120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
June 06, 2023

Santa Monica BMW has been terrific for my maintenance and repair needs. My service advisor, Manfred Guzman, is 5 star! He is great! More

by CYNTHIAWOLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manfred Guzman
June 06, 2023

I've been with BMW for 5 years now and I love the company. service department is always nice and efficient. More

by THEQGROUPLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo Service Department
June 06, 2023

excellent prompt service given in short time. informative about key problem and repair. not bust therefore rapid service no cost More

by HOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Guglielmelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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