Santa Monica BMW - Service Center

Everything was well, my service advisor Manfred was great! I definitely be back and ask for him next time. great! I definitely be back and ask for him next time. More

Execelent service. All the staff is very respectful, efficient and knowledgeable I have never had a problem here. All the staff is very respectful, efficient and knowledgeable I have never had a problem here. More

Awesome customer service. Great communication and the car was delivered before expected and was washed and cleaned Great communication and the car was delivered before expected and was washed and cleaned More

Everyone, including Chris, who I met with to square away everything at the beginning of my service appointment, and Susan with whom I set the appointment via phone, was a total pro in being very communicati everything at the beginning of my service appointment, and Susan with whom I set the appointment via phone, was a total pro in being very communicative and helpful. More

Overpriced standard services, limited hours, no car dropoff or loaners. I also found after paying more than $600 for an overall checkup - they left one of my tires underinflated (apparently did not ev dropoff or loaners. I also found after paying more than $600 for an overall checkup - they left one of my tires underinflated (apparently did not even check tire pressures). They close Saturday at 2pm. I raced to get there, and called in advance to see if i could pick up car 5 minutes late, or could they leave the car with their sales department so i could pick it up - answer 'no". I am now going to go out of my way to find another place that will service by i3. Why pay a premium to get mediocre service with no flexibility? This is NOT a luxury service operation. More

The front desk at checking in was fine . The job was well done. But, the cleaning of the car was so poorly done it’s embarrassing. I felled like going back in and complain, but I don’t l The job was well done. But, the cleaning of the car was so poorly done it’s embarrassing. I felled like going back in and complain, but I don’t like this kind of situation/confrontation. More

The dealer was very professioanal in their approach they stuck with it until they finished. they stuck with it until they finished. More

Had a great experience. Easy and straightforward. Communication was clear and I got my car back before I expected. Easy and straightforward. Communication was clear and I got my car back before I expected. More

Wonderful service that was fast and efficient. Wrote a longer Yelp review about my experience already. Wrote a longer Yelp review about my experience already. More

They were not (Santa Monica Service department) able to figure the issue in my car Took my vehicle to my original service dealer which it was beverly hills BMW and they figure out the issue and resolved figure the issue in my car Took my vehicle to my original service dealer which it was beverly hills BMW and they figure out the issue and resolved it quickly More