Santa Monica Audi

Excellent overall experience! Joe was really great from the beginning! There was absolutely no haggling, just straight to the point. Just a really great overall experience and j wi Joe was really great from the beginning! There was absolutely no haggling, just straight to the point. Just a really great overall experience and j wiuod reccomend Santa Monica Audi to any if my friends and family for their friend and great customer service. More

Outstanding parts dept, service dept, and sales dept! My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year. More

New A3 etron! I walked into Santa Monica Audi dead set against buying an Audi and, thanks to Helen, bought one the next day! Helen is knowledgeable, patient, warm I walked into Santa Monica Audi dead set against buying an Audi and, thanks to Helen, bought one the next day! Helen is knowledgeable, patient, warm and gentle - not pushy at all. And she got the sale! I'm so happy with my new car! More

Amazing , everyone was so helpful and knowledgeable. I was very welcomed and explained everything I needed to know . Devin was very personable and understanding of our needs and budget . I was very comfo I was very welcomed and explained everything I needed to know . Devin was very personable and understanding of our needs and budget . I was very comfortable with my purchase and felt secure I did the right thing . Thank you More

BEWARE this dealer This review is about the dealer not the car. I love Audis and still drive one. BEWARE this dealer! As a so called "premiere" customer whose has lease This review is about the dealer not the car. I love Audis and still drive one. BEWARE this dealer! As a so called "premiere" customer whose has leased two vehicles from SM Audi (S4, SQ5) and referred them 6 other customer who leased vehicles, I have received horrible customer service and even shadier business practices. I did an early lease trade in on the S4 to get the SQ5, put down cash, increased my monthly payment substantially and made this my main intention to ultimately not have to pay or be responsible for the excess miles/wear and tear on the S4. 3 months later, in comes a 4300$ bill on the S4 for miles and excess wear and tear. Unknown to me, they claim to ha e "capped" what they were responsible for which was NEVER clarified to me otherwise I would have never done the deal in the first place. Fast forward 3 weeks I have called 5 times and gotten no answers or support from my "friends" over at Audi of SM. Be careful with these guys... More

Lease a new car It was a great experience leasing a new car here. Your in good hands and awesome deals with the help of Elena (sales representative) and the manager, It was a great experience leasing a new car here. Your in good hands and awesome deals with the help of Elena (sales representative) and the manager, Ed. Your going home with a smile on your face enjoying your new car. More

I have bought 5 cars from Helen Shredder. Say no more!! Helen Shredder is the only sales person I have had for my 5 Audi cars. Also, my son has purchases all of his Audi cars from Helen. You can count on he Helen Shredder is the only sales person I have had for my 5 Audi cars. Also, my son has purchases all of his Audi cars from Helen. You can count on her for all you car needs. More

Ashraf is the man He made it a very pleasant and informative experience and made me vent I feel very comfortable on purchasing my new Audi thanks again and you will see He made it a very pleasant and informative experience and made me vent I feel very comfortable on purchasing my new Audi thanks again and you will see me soon thank you More

Obliging sales team with an efficient process My initial query for a new S4 was submitted online. Helen Stredder promptly responded in a way that made me feel wanted. She organized a test drive My initial query for a new S4 was submitted online. Helen Stredder promptly responded in a way that made me feel wanted. She organized a test drive with minimal delay and, before I knew it, we were talking figures. While she did make a competitive offer, I still did some more research and after telling her what I was able to get elsewhere, she matched it, which really suited me, as the other dealer was MILES from where I lived and Santa Monica was more or less just around the corner. So, in a matter of a few days, I'd gotten the deal and car I wanted. It all went so smoothly. Thanks to Helen, Steve (the tech man, who gave a tutorial on the S4's features), and Michael (the finance guy). More

Ash & Marlin were the Best! Very easy to work with and smooth transaction... Highly recommended and would definitely go there again! Ash was not only patient but trustworthy. Very easy to work with and smooth transaction... Highly recommended and would definitely go there again! Ash was not only patient but trustworthy. Plus, I love the car : ) More